'The Estas' (AKA The Estate Agent Awards) aim to highlight examples of great customer service provided by different firms involved in the residential property sector.
The awards are not panel based; rather, they are voted for by real buyers and sellers, who complete an online survey. This year, over 30,000 customers completed the survey, making it one of the largest annual surveys in the UK property industry. It is the only estate agency award voted by real customers
Given how stressful property transactions can be, it’s the job of estate agents like us to help make the journey as smooth as possible.
We pride ourselves on our excellent customer service, so we're incredibly proud to have now won THREE consecutive Estas Awards. And, best of all, they were voted for by the people who matter most – buyers and sellers just like you.
The ESTAS award is voted by buyers and sellers who have sold or purchased during that specific year, so previous years history has no influence on results. This means our service consistency is now unrivalled within our sector. The priority is of course to sell your home, but we believe the journey and user experience is just as important and that is why we are obsessed in making sure we care and support every client throughout the transactional process.