High Quality viewing arrangement
Once marketing has commenced the next stage is the arrangement of the viewings. This is a simple but sometimes neglected process by other estate agents. Firstly, you need the staffing capacity to handle the level of calls into the office, no more so at the surge hours of 9-10am and 5-6pm. If the agent is not available to answer that call, the chances of losing that viewer has just doubled!
Secondly, the agent needs intelligent systems to speed the process up and vet the viewers to ensure they are genuinely interested. Our team is BIG, and we have custom made systems, which have been developed over a 10 year period to ensure our service is always consistently high. One example of this is how we manage the online viewing requests from Rightmove, Zoopla and Primelocation. Instead of receiving viewing request emails, our system will talk directly with the admin areas of these websites and automatically input the request into our viewing log so our staff can instantly begin to arrange the viewing. Our system automatically does this every 15 minutes, so there are no manual input delays or loss of emails!
Having arranged 201,333 viewings to date, you cannot employ a better agent to deliver a top quality service to your prospective buyer!
Some comments from our viewers over the last few years
Great. Loved swift /polite responses.
Very well - followed up calls and chased for feedback - more than many agents do
I've dealt with over 10, 15 different Estate agents the last few months and have been horrified at the amazingly dreadful service received by the majority of them. I have to say, despite my cynicism I was very nicely surprised by your service. Your sales lady kept me informed regularly of when to expect a 'call back' to confirm my viewing appointment, and was very pleasant to deal with. I would recommend House Network to my friends.
I am happy with your services
Dr Yomi Oladipo
Housenetwork was very good. Communication was excellent both by email and telephone. The people I spoke to were always very helpful and polite. It made viewing this property exceptional.
In our case you done all that could be expected of you, in accommodating the distant that we were travelling and the time of viewing we requested. Thank You.
Everything was fine
Very efficient. Would use again.
Very good, as your email notification with update information is good guide to be actively find the right property. Thanks.
I have had a good experience with Housenetwork the lady who took my call was very professional and efficient I would seriously consider using you should I need to put my property on the market. I used an Estate Agency to sell my previous property by paying up front and it worked out to my advantage.
Very easy to book a viewing
Very efficient - called me back quickly and organised the viewing promptly.
So far so good!
Very good, easy to deal with!
Easy to arrange viewing and answered questions very helpfully.
For your information, we found housenetwork to be very professional and efficient. Many thanks
Ms Susan Rauf
The initial contact with Housenetwork, when we enquired about a property, was great - very helpful and efficient, kept us informed when they said they would.
No problems at all.
Very good responses and informative.
Very satisfied with service.
Mr & Mrs Phipps
I found you ok actually. Quick calling me to arrange viewings etc etc and polite on the phone. Thanks
Good confirmation via email; giving a clear and concise record of viewing
Mrs Anne Ashton
Very slick service & was dealt with in a professional and helpful manner. Would recommend.
Great how Housenetwork keep you updated whilst they arrange the viewing and then confirm everything.
This is the first time I'm working with house network and im very happy thank you so much
Like the speed of your company
I love you guys,.
I think it's really good how it's all done either through e-mail or telephone as I am busy a lot of the time it has been much easier contact/ reply to me via e-mail than telephone so has worked really well. The reminders were good too.
Fine; the process was very efficient
You did well all in all, thank you. I like the chat facility on the website, which is good and your agents did phone back after I had expressed my interest. Thanks Jason
Great to deal with you. Great communication.
Great - very efficient.
No suggestions for improvement, leave it as it is! it works. A very good proffessional service.
Great friendly staff.
Mr And Mrs Bassett
I thought is was a great system and refreshing not to have irritating estate agents or feel like I was being forced in to a bidding war.
Quick to get in contact. Arranged my viewing quickly and kept in touch.
I did think that booking a viewing through House Network would be more complicated than booking a viewing via a local estate agents but this was not the case. I liked the confirmation email which gave me all the details needed for the viewing and I like the option to leave feedback online.
Ms Julie Cumberlidge
So far so good, very friendly staff, everyone has been extremley helpful and polite.
Very efficient service
Good service no concerns
Like the online access, makes things very easy. Thank you.
We thought you handled everything perfectly. very professional. Thank you Jeannie
No problems with with working with you at all.
Very quick response , viewing was arranged within half hour.
No problems & ease of contact on a Sunday was excellent. Thank you.
Online estate agency is a new experience but so far has been stress free. It is helpful to be able to meet the vendor directly and use the online tools to communicate quickly.
Very good experience for us.
Great speedy service.
Hi, I really liked your service. It was quick and informative both by email and phone. Thanks Gaurav Pal.
We asked for a showing at very short notice and it was great that this was possible.
I think the housenetwork is excellent. The reminders are particularly useful especially when you are looking at quite a few properties.
Very pleased with service so far.
Simple easy to use
Well done ! ...untill now! I hope you will help me to finish the business! Many thanks!
The phones were always answered very quickly.
Your services were very good. You did what was asked of you.
Mr Ron Ditchburn
Response to viewing request prompt. Happy with the service.
Our appointment to view was arranged promptly and courteously. This was followed up both with a telephone call and a confirmatory email. We even received a reminder email the day before the viewing which we found both impressive and helpful so, well done! We also like that fact that there were more photographs available on your website should a potential purchaser like to see more.
Mr And Mrs Sach
Had not viewed a house with your company before everything went smoothly and your way of doing things seems very efective.
Mr And Mrs Gray
Very efficient, helpful and on top of things. Easy to make a viewing and love the feedback options.
Viewing arranged promptly, thank you
Very easy to deal with
Mrs Patsy Pollock
Service was prompt and courteous.
Speedy reponse to emails sent to arrange a viewing, not so far encountered a problem
We feel housing network were very efficient and the staff always courteous in accommodating. Many thanks - it's been great dealing with u so far
All round very good customer service, wouldn't hesitate to contact again to arrange future viewings.
Easy, no hassle. On the case straight away with booking appt.
Impressed with service first time have dealt with you.
Very good, quick return of calls thank you
Not having to meet an agent, fast and efficient.
Mr Phillip Luce
Very satisfied with your service and the attention i received
Mr Alfred Evans
Very well. Nice and efficient.
Mr Amit Sharma
Good updates and easy to arrange and amend viewings
Confirmation of our requested viewing time was received quickly and we appreciated the vendor accommodating this.
Great service and alternative to overpriced estate agents.
Very efficient service, reminders were useful and feedback procedure online is good.
House network were fine to deal with. I like the opportunity to give feedback via email.
A good service to make viewing arrangements. Email confirmations timely and appropriate. To date an effective way to communicate with vendor.
Mrs Gillian Jackson
Good service would recommend to others
No issues - fine, Thank you
Mrs S Lampshire
Very professional and helpful Thank you
Working with you has been a very good experience - you are really well organised and thorough in details and communication. We would happily use your company again, thank you.
Miss Usha Gough
Very good and helpful
Fast and efficient service
Your service was good quick response and simple to use.
Found the estate agents to be efiicient, but not too pushy. Gooed experience.
Your service is briliant. Thank you
Very quick to help and this was appreciated. Good updates as well on planning an appointment
Great contact from staff particularly a lady called Alice who was very friendly. Good online service aswell
Professional and quick service.
Very efficient so far
Ms Alison Howard
First experience of house network, no problems, seem efficient
Good, efficient company
Friendly and helpful on the phone. Emailing all details through as default was good touch, and saved me asking. Links with London and Country are useful and beneficial for us especially as first time buyers.
Mr Sam Bennett
Was able view same day which I've been able to do before, no fuss no hassle.
Mr Paul Cook
The process so far has been easy, trouble free, and a refreshing change from using traditional agents.
Very good service received from yourselves.
Very easy to deal with, very friendly and helpful.
I like the online feedback form.
A very easy to use service, some thing I will consider using in the future.
Arranged viewing quickly and good communication
Our first time dealing with you. All good so far.
Good work. Only wishing we would've put our house on the market with yourself now.
Very helpful - thank you.
Mrs Kate Leiper
You have been helpful and fast reacting.
Very polite and organised. Kept me up to date with phone calls/emails. Very approachable, would recommend.
Rosemary Stevenson & Neil Stevenson
Very prompt service
We found it a very efficient system and appreciated being able to view the property without hundreds of other potential buyers being in the property at the same time.
Excellent service. Quick and easy!
Information is clear and response is efficient.
Mabel Law and Andrew Tam
Miss Carmella Cross
I was impressed with the House Networks customer service, always helpful and I was able to arrange viewings quickly. The vendor had nothing but good things to say about the House Network which was good to hear. In fact they recommended you.
I was very impressed.
Quick efficient service.
Very well, much better than a lot of estate agents that we have delt with. Communication first class!
Great to have this electronic message system from you, extremely helpful! Many thanks, Sui
Really impressed with house network. Contact to arrange viewing very prompt. Im especially impressed with the viewing booking confirmation and the feedback procedure. We are currently selling with stephenson browne but I would definatly consider house network for the future.
Very professional service.
I hadn't contacted Housenetwork before and I found the staff pleasant and helpful. Thank you.
Reminders good, very easy to contact and book.
First time we have dealt with this company. No problems very helpful.
Mr & Mrs Bowsher
All good. very efficient.
Friendly, helpful and polite staff compared to other agents we have been in contact with.
Mrs Christie Foster
Very efficient service.
Very efficient and helpful
Efficient service to date. Thanks.
The systems you have in place work well and it's nice to get email reminders about viewings etc.
House network, was efficient and reliable.
No complaints. Prompt reply and clear instructions re viewing. House details and pictures comprehensive and accurate.
Straightforward, well organised service.
Good communications, easy to deal with
Quick and friendly customer service.
Good communication regarding viewing
No problems all very good and efficient
Yes you were great.
Impressed. Very efficient.
Very efficient but not keen on being hassled by London and Country mortgages!
Mrs Vicky Stevenson
All fine thanks.
Good service and excellent communication
I found your service very helpful. You were able to organize the viewing within a day and contact us very quick. Thank you very much.
Very good service, prompt and organised. I would recommend to family and friends.
Really like the way we can give feedback by email at our convenience!
This is the first time I'm dealing with house network and I'm very pleased by the way you guys work and the freedom to feedback online. Efficiency in getting back to me and prompt reply in the emails. I have dealt with loads of real estate agency but you guys are out of the norm and that makes you special. Overall i love it and hope we will have positive dealings and you will help us to get our dream house. thank you.
This was an efficient service.
I liked the lack of a twenty something (with a name badge that might as well have come from McDonalds) passing irrelevant comment.
Great service and hopefully to use HouseNetwork again
You have just sold our house and I thought the service was excellent. I was therefore curious to see how you performed "on the other side". Again, I found my dealings really positive, especially compared to some of the other local agents I tried to arrange viewings for.
Like the on-line presence- great stuff
I like that this can be done online, suits me much better than having to take a call during my work day.
I believe so far the process has been successful and happy with the communication at present
We are very impressed with House Network. We are first time buyers and weren't aware of online estate agents. From our initial enquiry about the property, we received confirmation emails and a telephone call within 12 hours to arrange a viewing for the property. The gentleman I spoke to was very friendly and efficient and had a viewing arranged very quickly with the vendor.
No problems or issues, everything went smoothly as arranged!
Only a brief dealing so far but all good. Just a new and up to date way of dealing with things to provide a more affordable service. Thank you, would use again.
Very easy to arrange viewings with.
Great no problems at all. Very professional. Appreciated the reminder emails.
Very efficient and keen to sell the property which is what it's all about.
I like the confirmation email and the fact you can leave feedback on line (this is much more convenient than receiving several phone calls on Monday morning for feedback!).
Efficient and helpful service.
Like the emailing system showing appointment and who you will be meeting clearly
Like the on line system
Easy to use system, simple to follow.
Works well for me. Thanks!
Good, actually really useful talking to the vendor.
Very efficient I'm impressed. Thank you
Amba B Taylor
Good service. Thank you.
Quick and efficient many thanks.
Working with you for the first time I found to be very organised and efficient. The team seemed very friendly and had good communication skills whilst on the telephone.
Mrs Nicola Kenny
i like this part of the service. to be honest. so far so good
Very efficient- no issues
It is a very good system to use.
Very useful talk with Olly initially about the property and viewing. Liked the emails and view details was a great help.
First time dealing with you, and it was straight forward and easy. No negative comments or suggestions from me.
Mr Adam Miller
I thought the service was very good and convenient as normal estate agents are only contactable within working hours.
So far so good
Did exactly what was needed
Is a great website I wish I had know about Housenetwork when i sold my property.
I like the quick responses on email and on the phone and also the update emails.
I am very impressed with your prompt and efficient service. I hope you will email me with any appropriate properties, see above.
All very well organised and friendly efficient service. Had to reschedule appointment and it was all handled well.
I like the Housenetwork system and way of working.
A no frills service which seems to work well
You were helpful and responsive.
I have been quite happy with Housenetwork. I have liked that the contact has been quick.
Thank you for prompt service.
I like communication via email as it is easier to reply to especially when you are at work. The house viewing was made quickly and confirmed by email.
Brilliant fast service
Excellent service so far. The vendor had nothing but praise for the service they have received so far. I will be back in touch if we decide to put our property on the market.
Very efficient please with the service so far
Quick viewing times and responses
I like opportunity to leave feedback online,
The system worked very effectively.
Really quick and efficiently arranged.
Very efficient and timely viewing arrangements were made.
Very happy with the service. Thank you.
House network were very professional and helpful. They sent email confirmation and a phonecall to remind us of the viewing and to chase feedback after. Mortgage advise given by Emily was really helpful for us who are in a difficult situation considering relocation.
Very quick and helpful on the phone.
Good arrangements and communications
Wish I'd known about your site when we went on the market!
I like that everything is online. Very easy, especially when a call can be difficult when your at work.
Very efficient service.
Very easy and efficient.
I think my experience of House network is great.
Well organised system, uncomplicated . ( had second viewing Sunday 2 march )
Quick, sufficient service whereby arranging a viewing was easy and immediate. Information given and photographs supplied on the website were really helpful.
Smooth and efficient
We'll organised viewing. Confirmation by email was useful.
Mr And Mrs Peatey
Prompt organisation of viewing and polite staff
No problems, easy to make an apt. Many thanks.
Easy to contact you, quick to sort a viewing
We really liked the online feed back part. We also liked that confirmation was sent to us prior our booking as some agencies have not always done this causing confusion. Regards Victoria
Email communication was helpful and viewing easy to arrange
I found no problem with the way your company works, it would have saved me £4500 if I'd used you.
We have found the service to be very efficient, helpful and friendly.
Mr And Mrs Dixon
Would consider using you as thought the service was very good.
Very impressed with the service and the way technology is used to make communication more efficient.
Housenetwork is what 21st century buying a house should be like! Online feedback, good communication via e-mail and phone. It's a pleasure to use!
Very efficient and quick responses. Friendly and helpful staff too.
Great to deal with. Online features great.
Mrs Kate Obrien
Efficient and professional approach and friendly - easy to speak to.
Mike And Sallie Coley
Good communications helped everyone involved
The viewing was very well managed and easily arranged.
Mr Barry Gay
Straightforward to deal with you. Many thanks.
I found Housenetwork extremely efficient and got back to me almost instantly. Confirmation by email and telephone very professional and welcome. In my experience of viewing properties Housenetwork have been the most reliable to date.
Perfect service, thank you
No problems at all
You reacted quickly to our request for a viewing. We would use you again.
Great good communication and chased me for feedback.
First time experience. Any questions or dealings have been dealt with promptly. A easier experience then dealing with shop front estate agents.
Assisted me promptly. Great service
A good service which kept the potential buyer well informed
The whole process was simple and efficient. I have no complaints at all. The lady I spoke to on the phone to book the appointment was pleasant and helpful.
The process worked very efficiently and it is an advantage to meet the owners / tenants.
Great response to my inital email
Contact from a representative was very speedy following my initial email expressing interest.
Very good having email confirmation of viewings
Happy with all contact with Housenetwork.
Very prompt, thank you.
Efficient so far.
You were very quick at booking in a viewing and getting back to me.
All very efficient. The viewing was arranged super fast and like that we were given the option to give feedback over the phone or via email. This online form makes it very convenient and I imagine this is very helpful to the vendor.
Great service - easy to contact and quick to return calls and respond to messages. People on the other end of the phone are always friendly and helpful.
Good communication and reminders about viewing, easy to access and understand web site.
Not worked with yourselves yet however.. I was very impressed with the emails that came back and forth from your teams....
Mrs Monica Alauddin
Miss Sally Woods
Communication was very good
Mrs Joanne Woomass
Good communication, have received lots of emails with updates which is good.
Quick response and able to contact via phone or email. Helpful staff when phoned
The best way to sell a house. i like it- the vendor shows you the property instead of an agent
All very easy to arrange, thanks
Very Quick service and friendly staff
Very efficient! You seem to be 'on the ball'
Very impressed with the email communication and reminders.
I am impressed with the standard of service offered by Housenetwork.
Easy to contact and arrange a prompt viewing of the property.
The booking system was great, viewing arranged quickly at a convenient time. Online feedback useful. Would definitely consider using you again.
Mrs S Clements
Good quality and 1st class service. Trustworthy too.
Service was good, quick to come back to me with the apointment time so thank you.
I think you have been very good. Contacted me very quickly after I made my inital enquiry and set up a viewing at short notice.
V good service thank you
It was well organised.
Neil O Donnell
Very easy to deal with. Prompt service.
Mr And Mrs Hodson
Mr And Mrs Hodson
Response to request for a viewing was quick so I have no negative comment.
I'm very like the service from Housenetwork in term of contact. Reminder email is also good.
Very straightforward will look to use you in future.
We are happy with the service and efficiency we have received so far from Housenetwork both as vendors and potential buyers, thank you.
The service is very quick and efficient. I had received confirmation emails almost immediately after arranging the viewing.
Great process so far
Efficient and liked email confirmation
You are very helpful. Thank you for you time
Its a great idea & think we would use you if we come to sell a property in the future. Reasonably priced & very helpful.
Very friendly and efficient company, Alice went out of her way to be helpful in setting up a viewing the same evening - thank you.
Fast and effecient.
Basil And Sherley Howson
Very quick to arrange an appointment to view. I liked the reminder the day before. Looking forward to working with you to buy this property
Very efficient and helpful.
Can't say I would fault your service as advisors were professional, courteous and swift with processing the viewing.
Service is great.
Everything was very efficient. Thank you.
Good communication and ease of contact.
Viewing appointment was actioned quickly, so very impressed with that.
Superb service, highly reccomended
Very helpful and efficient. The viewing went very smoothly.
Mr Simon Gibson
Swift and efficient, ideal.
House network were fantastic and we will definitely be putting our property up for sale with you.
Happy with everything really, hopefully the offer will be accepted and we can move forward with yourselves!
Joe was very helpful and when we were running late he contacted the vendor for us.
I have been very impressed by your service
The fact you're open late was very convenient for me. Also, being able to book and confirm an appointment via email so efficiently was reassuring; especially when you consider it can be a pain contacting a local estate agent who may or may not respond to your query (they usually 'forget'). My experience with the House Network has been quite good and I would seriously consider using them over a traditional estate agent.
Mr Shahzad Khan
Helpful staff on the telephone. Very prompt with your business dealings. Very good communication by keeping client informed by the step by step processes.
Happy with no problems tks.
It is the first time I have used your web site and found it to be very straight forward and would have no hesitation in recommending you. If I had know about you before going with a local agent I would have seriously considered using you.
Mr Sim And Mrs Sim
Quick reaction to the inquiry, viewing arranged very quickly, follow up after viewing both on the phone as online. This was my first contact with housenetwork, my impression is they are efficient and quick.
Very efficient impressed!
Katharine And Darren Learmonth
Good polite call centre
Very efficient and courteous
The details and response could not be criticised. Far better than estate agents
Good communication :-)
Swift and friendly service, thank you
Mrs J Morris
No trouble thus far. Enjoy the ease and convenience of working online more than back and forth phone calls so this has been ideal.
Gary And Sarah Bradley
Easy to deal with
Very efficient and got back to me promptly with a viewing appointment, would definitely view with you again.
Very efficient service, I liked everything about working with you
House network all good
I think housenetwork team are friendly, i appreciate when i email to arrange a viewing, they actually call to gather further detail, while in the past some estate agents wont contact at all and dont reply
We would like to thank Housenetwork for arranging the viewing so promptly and will keep you updated on further progress
Everything was fine, appointment made, email to confirm, no probs!
I thought it was a professional service. I liked the virtual tour aspect.
You provided a rapid response to our request for viewings and the vendor was flexible with viewing times. We are considering using you to advertise our own house.
All good and professional so far thanks
Well organised. Lovely to be shown around the property by the vendor.
House network has been really helpful in organising this viewing and we appreciated the reminder email and confirmation email.
I was impressed by the photographs in your advertisement so decided to quickly make a booking to view.
Mrs Valerie French
Very professional service. Having looked at property with some High Street agents House Network stands out. Would not hesitate to recommend or use.
Richard & Samantha Stockdale
At the moment i cannot fault the way you guys work, the need to cancel on friday was out of my control .. but i received a phone call from yourself after i sent the e mail to cancel ... and you were very helpful in re arranging an appointment for the following day. Many thanks for that.
What a great service! I will definitely be using House Network next time.
Efficient and quick with an appointment. Good information by email.
Very easy to phone and book viewing, professional service
Service as good as any other high street agent
house network is fine, all working well so far!
Good Morning, we are satisfied with Housenetwork, which is well organised and prepared.
Yes all ok, good service
I was pleased with the professional and helpful telephone service.
Everything was satisfactory.
Very quick response was greatly appreciated. Great service so far.
Really easy to organise viewing - no issues.
There was nothing wrong with your service, we have no complains to make.
Hi, so far so good really. Emails to confirm viewings were quick and efficient and my initial chat with someone on the phone to arrange was pleasent and friendly and not to bombastic like many other estate agents. When I decide to put my house on the market shortly, I may well go with yourselves.
Mrs Mellany Napper
Quick response and the flexibility and use of email for communication.
All straightforward and simple. Thank you!
The service from Housenetwork has been very good and efficient and the lack of contact via shop etc is not a concern.
I have no issues with the way everything went. An easy, pleasant experience. Thank you.
I wish we had known about house network when selling our property as we would have used you due to the financial benefit compared to high street estate agents.
Much easier leaving feedback and getting in touch online rather than making lots of calls to an estate agents.
We thought it was a better experience being shown the flat by the vendor instead of an agent.
Very efficient. All contact so far has been great
Very efficient. A breath of fresh air compared to some other estate agents!
Very good site and I particularly like how you send out reminders. Good idea
Very good communication
Easy to book the appointment. Appointment confirmation and reminder emails were much appreciated. Facility for the provision of on-line feedback is very useful
Your telephone operators were extremely helpful and efficient - thank you
Good customer service
Nabil Khan & Jesmin Khan
Very easy to work with. Quickly arranged a viewing to suit my time restrictions. Arranged for a mortgage consultant to contact me who was very helpful and professional. (London and Country). All in all a pleasant experience. Thankyou.
Housenetwork has been very prompt and easy to work with.
Very happy with the way the appointment was made, information given etc
Very happy with the way the appointment was made, information given etc
Never used housenetwork before and found it to be fine
Mrs Celia Buttigieg
No complaints about the agents, thank you
Nice call centre staff, prompt response to calling in - yes i am happy.
Very quick and efficient at responding and organising appointments
Miss Bonnie Nash
I very much appreciated this way of looking- it was great to be shown around by the vendors and they were really helpful. Many thanks, Jo
I enjoyed being able to discuss the property with the vendor, and also all of the reminder e-mails that were sent prior to the viewing.
Very good service and the reminder email was handy.
House network are really good and the most helpful company that we have dealt with
Fine. Easy, fast, convenient experience.
We liked using the househetwork. We had quick responses, confirmations by email are usefull to make sure that we know exactly where we are going. Also we enjoyed meeting the vendor.
I like that it was easy to book a viewing.
Perfectly acceptable. No issues.
Mr Denzil Morgan
Fantastic communication through email & from telephone operators themselves. Very efficient service.
Mr Andrew Wilkinson
We have viewed a few properties and had trouble contacting estate agents but using this service was quick and easy.
I thought Housenetwork's service was fine.
Can't think of any negative. All good.
Nishant Kumar Singh
Very good service from house network. Both call agents were very friendly and polite. Thank you.
Quick and easy
Very quick and helpful response, no problems experienced at all.
So far I have found your company to be efficient and prompt when organising viewings.
I thought the service from Housenetwork was very good. Thank you.
The viewing was arranged very quickly
You did a great job. I like your online system.
Ramon Rios Torres
I was happy with the service I have received, I thought they were very helpful.
Very straightforward and easy to use website. Arrangements for viewing was well organised.
Great company - very easy to arrange viewings
Mrs Kelly Reeve
Very good customer service. I spoke to a chap called Joe who said he would phone me back to see whether you could arrange an earlier viewing and true to his word I received a call back the following morning from a lady who booked me a viewing slot.
All good. Many Thanks
Housing Network was very prompt in getting us the viewing times sorted and very cordial in their discussions with us.
Mr Karshik Gaglani
House Network is a reasonable company to trust. I have bought my house through House Network. Therefore I believe this is enough to praise house network. Thanks
Impressed by the service
Got back to me immediately. Notification emails were really helpful. Really good service actually.
All worked well
Your system of arranging viewings and feedback is great. Please keep it up. Hope that you could advertise more properties in this area.
it was a good opportunity to know you guys. online system was very good for me and I really enjoyed your online feedback system.
So far really happy with such professionalism and on time communication. Everything was nice and smooth for us and we hope we will be able to complete the whole deal on such positive note, thanks.
Mr Ashiqur Khan
We havent met anyone from house network yet, but you have been quick and helpful on the phone. Thanks!
It was very easy to organise the viewing and everything went smoothly. Very well organised and free from stress!
So far I have been very impressed with house network, and would consider using them when we want to sell.
Like the feedback procedure, no constant calls! Easy to arrange viewing.
Everything worked well
Neil & Mrs Parkin
Very easy to set up a viewing and give feedback. Email reminders and confirmations were great.
We like the way your system works!
Mrs Catherine Tribble
We have been impressed with the service
I liked that it only took one call to arange a viewing.
House Network seem very efficient and very pleasant to deal with.
Prompt, efficient and I liked dealing over the phone and by email rather than face to face with estate agents.
Efficient fast service, happy with how my enquiry was dealt.
We were impressed by the fact that we did not get harassed by phone by house network and we appreciated being sent the full address details by email.
Miss Hannah Blake
Great to be contacted via telephone as took the onus away from us as we are very busy.
Can't fault your service very prompt convenient and professional.
You guys are great! Very efficient and encourage me to use you again.
I found the service from Housenetwork to be very good and would certainly consider using them if I have a property to sell.
Easy and efficient to work with, I would recommend your service.
Very happy with the arrangements
You were really prompt and helpful. The mortgage advice lady was great as well.
Easy organisation and was good to talk to the vendor at the property.
Mr David Goodchild
No problems. The House Network was very helpful.
i like the contact via email as i am currently in work and unable to take phone calls but can access my emails so am still able to arrange viewings and give feedback
We have only had minimal contact with you as a company, however the service has been slick and efficient. The appointment to view the house was made quickly and I was pre-warned about a marketing call from your mortgage brokers which was useful as I do not take usually take cold-calls.
You are very very good, will recommend you to anyone.
Professional service from you and especially when we arrived early and asked if possible to view early. A little apprehensive that it is only vendor viewing but things turned out OK
Very prompt booking the viewing and phoned me back when you said you would. No complaints.
Very good concept. Does give you a chance to speak to the family living before.
I found you all helpful and polite and have had, so far, a very good service !
So far a good service
Good to be reminded by emails about the viewing appointment.
No problems with House Network. We would certainly use your services again.
Happy with the service and prompt email communications.
Efficient service, good email communication
Keisha Aimiuwu - on behalf of fiance
No problems with Housenetwork . Very pleased with how you operate.
Rachel Bell - daughter and viewer. Gill Lewington purchasing
No problems with Housenetwork . Very pleased with how you operate.
Rachel Bell - daughter and viewer. Gill Lewington purchasing
First viewing with housenetwork. Good communication throughout. Vendor was very good. Knowledgable and polite.
Efficient got back to me as promised.
Efficient-it works thank you
Great- professional, non pushy, amenable and straight forward
We have also recently sold our house via Housenetwork and have found both the selling and viewing process from Housenetwork very easy with fabulous customer service. We would definately use Housenetwork again in the future and have already recommended Housenetwork to friends.
Good experience overall. Telephone contact was efficient and polite, emails timely and appropriate. Meeting a neighbour to view the property worked very well. She was knowledgeable and friendly.
Thought this website was terrific. It would be useful if there was a secure element which ( if all parities were agreeable) to exchange phone numbers, as we were a little late and it would have been nice to call ahead to explain. Otherwise terrific service.
Mr N Gaston
Simple and efficient, did what I asked with no fuss.
We have been impressed with your service so far
No problems, quick and polite responses.
All seemed to work very well with the booking process.
Quick response and useful information provided.
Prompt viewing very good service
Very efficient - the first agency to come back to us.
Most grateful for your swift response to our request for a viewing, especially since it was after the storm and you had no power in your offices. Good follow-up by phone. Thank you. .
Mr M Blyth
Your company seemed to be on the ball, will recomend you.
Initially I was wary of an online company and thought it would have been difficult to speak directly to anyone - I was completely wrong. From the initial call to House Network it has been exceptionally simple and have had great communication from them. Emailed appointment confirmation with thorough details on directions and parking was brilliant - we haven't had that level of communication or detail from any high street estate agent. I think the online feedback form is perfect for both the vendor and buyer, and would most definitely consider using House Network when we come to sell in the future.
Good service. No issues for us.
Karen Gaynard (& Peter her partner)
We liked your multiple. choice response questionnaire - it allowed for complexity but kept things simple.
Communication was great and liked the emails of confirmation about viewing times and name
Very organized and efficient. Good overall experience of dealing with estate agent, others should learn this system, 'will make life easier!
Very efficient, response times were very quick and it was excellent
I really do not have any negative feedback about Housenetwork. Agents were very helpful and polite. Access to the agency is very good via phone or online. Well done.
It was great to be able to arrange this online/email as I'm not always available on the phone.
Penny was efficient, cheerful and helpful - extremely competent.
Fabulous system and I'd definitely look to use your services in the future.
Diligent professional agents; found the phone system and different numbers a bit confusing at first but otherwise good experience so far :)
No problem getting a viewing
Fine - no problems at all.....
Lorna Chernajovsky On Behalf Of Friend
Very easy booking and viewing, thank you.
This is the first time I have had contact with Housenetwork. I have spoken to several people and found them to be professional and courteous. The quick turnaround of sending the vendor's details was very efficient and also once I had confirmed that I would like to make an offer, the Application Form was emailed to my promptly. Very professional organisation and helpful personnel.
We were not disappointed with the service & can only offer praise with the prompt booking of the viewing
Appreciated your system, and would probably use you ourselves when selling, if we were available to show.
Mr T Cusack
The up to date information and email reminder was very helpful.
Mrs L Reid
The service has been great. So, thanks.
Very helpful and efficient.
Very good service
Very helpful and good communication.
The appointment was made for us quickly and efficiently, and a request for feedback from us was quickly sent to us by email. Thank you.
A very good process and good service.
As good as any established estate agents. There is more information about the house for sale from the website than those houses found from the estate agents.
Very efficient, helpful and friendly. Thank you.
Very good management of the viewing process and effective communication system. Couldn't expect more and never had such a great viewing experience.
I like the reminders by email and found this helpful
Mr L Furness
You were very quick to arrange my viewing which is greatly appreciated in the current market. Many thanks, Michele
Everything was fine
Mr C Harrison
First time, everything went well
Mr Nigel Smith
Everything worked very efficiently in my opinion. House Network followed up my request for a viewing with a very prompt phone call and details were then swiftly emailed.
Easier to deal with than I thought
Very good service
Good quick responses by team to arrange viewings.
Very helpful agents.
We are very pleased with the service particularly the turnaround time.
Very efficient services.
Like the efficiency and the confirmation emails for making viewing arrangements.
Excellent service very professional! House network kept me informed at all time (Lois) !
Smashing website. Easier to use than many. Floor plan is an essential feature that some agents don't provide so you don't know if the kichen faces next door's garage or a pleasant garden.
R And P Bennett
Professional & pro-active
You all very helpful. I am very happy with communication
Good service so far, thanks housenetwork!!
So far I have no complaints
Nothing I didn't like. Very pleasant and welcoming family.
Extremely efficient and helpful when arranging the viewing. Very quick response to my viewing request which was greatly appreciated. I also found it very helpful that your email reminders for the viewing included helpful parking advice and gave directions of how to find the property.
Good so far.
GREAT, QUICK RESPONSE
Really liked meeting with the vendor at the viewing. Instead of estate agent. Every thing was organised right away for the viewing. I wasnt interrogated for personal details when contact was first made as I have experienced with other agents in the past.
Very good - Clear communication, good service
Arrangements worked as advertised and expected.
I like the way you kept in touch by email with reminders and details about the viewing. Most estate agents don't do this. I appreciated it
Mrs Sorrell Shipman
Well organised viewing, motivated seller and responsive agent. Quick to retun calls and when we needed to change the viewing time last minute this was also sorted quickly, thanks to agent and vendor.
Organised, and prompt. Confirmation e mail and reminder e mails were sent which helps a lot.
I have been pleased with the service provided.
Service has been very efficient so far.
I liked everything, your work was great.
It was very good being shown around by the vendor as we could ask questions pertinent to the local area etc
Mr Kalvin Bird & Mrs Claire Bird
You are one of the most helpful agents that i have worked with and would very much reccomend to anyone
Miss Green & Mr Henderson
No recommendations actually. This is the first time I've worked with HN and have found the service very efficient and professional. Well done!
All correspondance has been very good so far. Thank you.
Great idea for those confident enough to show buyers around. I would certainly use you in the future
We were very happy with your service. Your staff were very polite and helpfull.
Mike And Jackie Forward
There is communication over the phone and via email. Good for those working who are not always able to answer phone calls. Positive experience so far
Quick call back after we enquired about the house. Organised a viewing in good time.
Speedy arrangement to view the property. All information re viewing sent in email for easy use. Useful info about parking
I found you very easy to engage with, you answered the phone promptly, were pleasant and professional and called back when you said you would to confirm viewing details. I don't have any complaints. Thank you.
No complaints. Efficient staff and the reminders were helpful as I accidentally deleted previous ones
Gave a very quick response when arranging the viewing, plus good to receive email confirmation as a reminder. No negative comments. Look forward to hearing from you.
Seamless transactions and enjoyed the viewing thanks
Fast and efficient service. Viewing was set up quickly with no fuss. Friendly and helpful staff. Thank you
Very efficient, helpful and friendly.
Very good and excellent systems
I have no criticism based on that single interaction with you. The phone was answered promptly, and a last minute rescheduling of the viewing time was handled efficiently.
Simple and efficient.
This system has worked well for us, thank you
Happy with quick response to our request for viewing of this property.
Mrs Pam Stacey
Really like the fact that you do all of this by email. It's so much better and less invasive than calling.
Nice and easy and straight forward
Seems straightforward and efficient so far!
Out of all the housing associations I have been dealing with house network is the more organised.
Think it worked really well. Wish I had done it for My sale which cost around £6000
Mr Michael Coombes
Very efficient when booking a viewing.
No issues at all. Smooth process
The service from housenetwork I received was great. Quick response to viewing request and also follow up emails.
Very impressed with this service.
I thought that the online updates where immediate and calls/service has been very good so far.
I love this system of buying/selling houses! Great idea and I hope you grow from strength to strength. The high time of extravagant and cheating estate agents and their ludicrous services and fees and ways is hopefully on it's way out. I wish you well.
Easy to use and friendly
Mrs Rufia Adalat
Simple easy process.
Straight forward process to arrange a viewing, prompt reply snd informative email on how to find the property
Communications were good. When we were running late for this appt. I called to ask you to let vendors know which you did and came back to me to confirm.
Housenetwork was very helpful and arranged a viewing very promptly.
Very efficient company, got in touch as soon as I requested a viewing and arranged a viewing for a time that was convenient for me.
Natasha Fishwick (on behalf of Father)
The experience of using you was very good - I wish I'd heard of you before I put my property with an agent as your prices are very reasonable for selling.
Very helpful staff who at all times were polite and respectfull and listened to our needs,
Never used an online estate agency before...excellent idea! Main advantage was all the email contact which seems perfect, especially for people at work, who don't have time for lengthy phone calls.
Decent service and communication - seems to work guys! Thanks D
Efficient, correct, helpful and quick response
Friendly and helpful.
Good service from house metwork
Fine - nice polite staff to organise the viewing.
Mrs Jill Dickson
The emails and reminders etc from HouseNetwork have all been very good..
The online chat facility to arrange a viewing was excellent.
Easy, friendly and efficient service. Was dubious at outset re being involved with an online agent but some high street agents could learn a thing or two here.
I am very impressed with your service and I only wish I had used you to sell my property. I used a high street agent and it has cost me over £5000 to sell my house and I don't think it has been worth it.
Easy to deal with and it was good to meet a vendor and not an agent.
I found the service very efficient ..........
Never used an online agent before and found the whole experience very enjoyable, very good communication, promt and clear instructions,staff polite and informative - Thank you
Loved email communication, was always quick and efficient. No negatives at all...just wish more agents were like you!!
I am really impressed by your service so far. Better than a lot of agents I've dealt in the past. Many thanks for your help. I will definitely recommend your site/service to others.
Very professional and easy to arrange a viewing
Mr Andrew Jones
Quick and easy. Very helpful services with quick response
it was good to be able to arrange viewings on a sunday
Good quick service and communications
No complaints - we got a same-day viewing! The only frustrating thing was being sent a marketing email stating how low your fees are when we have just accepted an offer on our own place via a traditional (and much more expensive) estate agent.
Great, very efficient. No suggestions for improvements.
Very good service - enjoy the viewing reminders and good communication. Would consider in the future.
No problem, straightforward arrangements, clear communications.
We feel that from the beginning of our involvement with this company they have been very helpful in arranging a viewing and appear to be professional in their approach.
Like confirmation emails and swift response to booking viewing!
I have no problems with Housenetwork
Simple and easy to work with. Less difficult than other agents can be.
Very informative, good service.
Mr Kevin Porter-Riley
Very positive experience. Easy to arrange a viewing. Online feed back is very helpful.
I liked the confirmation e mails.
Everything worked really well, a member of the team was in touch very quickly and everything worked efficiently. No problems!
This feedback form is a great idea!
Really quick to respond and organise things. The bonus is not waiting to slot into an estate agents over filled diary of viewings.
Good company quick to respond and great fees wish I'd heard of you before I sold mine!
Great, efficient service.
Very efficient service in arranging the viewing - Thank you.
This is a very good business idea
Seems to work well. I prefer to see a house without an estate agent anyway.
Prompt service - no complaints at all
Sue Perera & Alessandro Castellani
Your description was excellent. I have no adverse criticism of your site
Very efficient. I would consider using you if I had a property to sell.
very easy to work with thanks
Mr Richard Bugg
Very efficient in every way
Miss Bradock And Mr Bradock
None - excellent so far.
Helpful and prompt. No problems.
We thought your many of business was very efficient and easy to use. Thank you.
Good way to connect to vendors
Viewing was arranged quickly and efficiently.
Nothing to dislike. Friendly & professional communication.
Had a pleasant experience dealing with house network and was always kept informed
Great way to sell a house! Will use you next time we sell.
Actually you guys have been good, better than most of the estate agents here in Luton. You guys responded to my email straight away. You made a viewing straight away. You have given options on feedback. Really excellent service and what a good estate agent should be like.
Good communication when arranging viewing via phone call and good follow-up via email
Mrs Ruth Daines
Quick easy to use service.
We had no problems with your service. You arranged the viewing quickly and we got an e mail to confirm.
Helpful and friendly staff on the phone, emails to show progress - which I loved!
Very good service
I like the way you manage house sales and the clear and detailed information you provide.
Good efficient service
Very good comms and no hassle, no push policy. Excellent to deal with.
At first I was a bit dubious about dealing with an internet agent, but we wanted to view the property so had no other option and went ahead anyway. The experience was very reassuring, in fact, no different to contacting a local agent and the viewing was arranged without delay and confirmed via email. In fact the email confirmation and feedback request has been a reassuring part of the process, giving us confidence in the agent's professional handling. We would have no qualms in dealing with you again.
Charles Jenkins & Mrs.
It was a very easy process so far
Quick and efficient
Brilliant service, Will use again if necessary
Very polite, and very quick to get back to me. Nice that there is a keen interest in feedback on what we thought of the house as other Agents never bother which is frustrating when you want to know more about the house.
Good. Simple and effective
We liked the quick responses we received.
Very prompt and professional, Thank you
lots of emails - these could be cut down. But you are very efficient which is excellent!
i have had no problems when dealing with yourselves.
You have kept me well informed, please so far with how the company work
Really helpful, easy to contact.
no problems with yourselves what soever
Overall, I am very happy the vendor chose to use house network, and I hope more vendors choose to take this route. In all cases I've experienced, I've found dealing with the owner of a property to be much more informative (and more likely to make me inclined to buy) than dealing with an agent.
Housenetwork is a very helpful company they helped me well by arranging me the good timing to view the property I wanted to. Thanks
Very good communications
Good service, speedy and Efficient considering you are not based locally.
Very quick response and friendly lady I spoke to
Excellent service,Thank you
It worked well.
Very good communication both via phone and Emails
Great support, well done, many thanks
Mr Lan Tran
The consultant handling the booking was very welcoming and returned my call immediately, I will certainly be in touch when we have our funds saved.
Perfectly happy with your service.
Excellent and efficient so far compared to other estate agents we have dealt with .
Excellent service, would be happy to use as an agent in the future
Polite and friendly staff.
Great. We've been happy with the service and can't think of any suggestions for improvements.
Impressed with your service, would definitely be interested in selling a property through you in the future!
No problem here, very easy and I like the email feedback during the booking process. This is unique.
Mr Hamish Parsons
Very responsive and helpful
Very prompt follow up to our initial enquiry with clear instructions for the viewing. Thank you.
Great way to sell a house, will consider using next time we sell
Mr And Mrs Koursis
Very happy to use you your staff were very helpful in arranging the viewings- thumbs up to you.
House Network have made the house vieweing process easy, straightforward and simple
Your service was very good and unexpected supportive. we hope you can find our suitable property for us. Thank you so much
Mrs Melina Afshari
As there was no agent from your company the vendor showed us around the house which we found very helpful and pleasant.
As good as a shop-based estate agent.
Good understanding and quick response
Well arranged, no problem.
Mrs C J Mitchell
We were happy with the arrangements made by House Network for an initial viewing of the property.
No problems at all. Good communication and straightforward viewing visit, thankyou
Mr Gene Clifford
Viewing was arranged very quickly.
I have found you very helpful and friendly to deal with thankyou, very refreshing after dealing with some very starchy Estate agents ( and I used to be one but not starchy !)
Great - pleased you email everything
The service from House Network has been good - no issues so far.
Very efficient. Easy website to use.
Mr & Mrs A O'donnell
I happy with housenetwork work. If I have property to sell, I will looking for your help.
Its is great you sent an email reminder about the appointment with a photo of the house and the name of the person living there.
We were pleased with thorough and simplistic process set by the house network.
It was very efficient. Thanks
Quick response to request for viewing
Easy and convenient to use
Everything worked very well, from a buyers point of view.
Annie Lade On Behalf Of Son
The extensive photography is great.
We like the way you have lots of photos, not like many agents who only show half the rooms.
Details were emailed promptly and it was very impressive that I was able to get an appointment that very day.
I was impressed with the quality of your photographs and brochure, although it would have been useful to have the dimensions of the garage as well as the rooms. I found you very efficient in making an appointment for us to view. You had the information I wanted available immediately, such as what is the vendor's position. If our present sale falls through (organised through a conventional local estate agent) we will certainly consider using you to re-market the house.
The vendor showing around is fine. Having an appointment that is quick and suits us is fantastic.
Very helpful staff and friendly
Service was great, easy and quick response from the office. i wish more sellers were using the service. thanks
Thanks for your support with us. We give 5 stars for your service.
Good efficient transaction
I have no criticism your company is good.
Very easy to use. Doing everything online made it much simpler
Good telephone contact.
Easy to contact and I like being able to give feedback on line.
Very simple and easy to use. I liked the fact we meet the owners and they showed us around.
All good thank you!
Great service, well done
Very helpful and polite staff. Communication over the phone was excellent.
Friendly and efficient
Very good responsiveness and follow-up.
Good service, efficient and would consider using them myself in future
Great service - thank you.
I have no complaints with the service so far
Great system. Nothing bad to say.
Extremely efficient. As a first time buyer at this stage I can't find fault with your service. Thank you.
Everything has been easy and straight forward so far. Thank you.
Booking the viewing and leaving feedback was a simple process. Getting the reminder email was also helpful. Having had recent dealings with other online estate agents, our experience with yourselves (despite being limited) was far better.
I like the service house network provides especially the email confirmation and reminder of the appointment - very few do this. The use of technology is clearly at the forefront of this company.
I liked your prompt communication and checking in with me post viewing
Swift and professional service. Thank you.
Good service all went smoothly
Working with you has worked well.
Like email communication as unable to answer phone during work hours.
Very prompt, good experience using them
We found your service excellent. professional, efficient, speed and polite. Absolutley no negatives.
i like the website, really helpful and efficient
No problems - Many thanks
Dr Stephen Mason
A very efficient and effective process.
Efficient follow-ups and prompts.
I am very happy with the whole process and feel Housenetwork were very effective in all aspects. I particularly like the reminders about viewings. Cannot think of any suggestions for improvement.
Everything went very well. We were very satisfied with the process.
Mr Gary Field
We have been impressed by your service and have no complaints.
Mr Roger Ewing
Good service and communication.
Very helpful and effecient service that suits us as we are a busy couple and this gives us flexibility of out of hours contact.
Liked your speed of reaction, the best I have experienced.
House network were very quick and helpful when making the viewing.
You were great no complaints here
Mrs Amanda Horton
Brilliant, this the second time I have encountered house network you guys are very friendly!!! Keep it up!
No problems very efficient and quick.
Very professional & friendly property agents. Well Done for your good work.
Mrs Yusra Azhar
Prompt response, friendly and very helpful
I have been quite impressed by Housenetwork. Pleasant and efficient staff. Good quality emails reminding me about the viewing etc. A speedier service than most estate agents I have dealt with recently. Well done!
Was made easy and simple to book viewing and the whole process easier
Very good approach. Prompt to make appointments, confirm details and maintain contact. Very impressive for a remotely based service, a great internet concept for todays market.
You were very helpful in assisting us in our property search
Always more straighforward by email thanks.
Thanks to the House Network team - you make it easy to arrange appointments with little hassle and just the necessary amount of communication. We will certainly consider using House Network when we sell again.
Very efficient. No problems
So far impressed with the efficiency of the process, the emails and reminders are brilliant. Will see how the process goes if I out an offer through.
No problem, setting up the appointment was easy. Would definitely use you again for future viewings.
Good communication - liked it all through email as I haven't time to take calls.
I like your communication and reminders. Very efficient!
Miss Siyuan Ren
Communication was excellent and the opportunity to feedback on-line was very convenient.
Very good service, sorted viewing out very quickly, and sent reminder for appointment. Good detail on website about properties.
Mr & Mrs Ingham
Very good service. I like the fact it's online. Quick. Efficient. Easy to use.
Mr James Gibson
Impressed with speed of viewing!
All relatively straight forward - was especially pleased with the way that Housenetwork kept me up to date with their efforts to arrange a viewing with the vendor. Thank you very much
I have not been shown round by many vendors and it was great to see the enthusiasm and passion that has been put into the renovating of the house. It was actually refreshing to not have a slightly smarmy estate agent trying to point out all the positives or calling a feature ' interesting' when it is clear it was built in the 1970's and is totally out of date!
Swift response to enquires. Informative.
Mrs Asma Sacha
It is a different way to organise viewing houses. I do like it and think it works well.
Great system. Much more convenient than being hassled by a branch estate agent all the time. It also makes the experience more personal, where you can speak with the vendors directly rather than an estate agent using sales talk during viewings.
Housenetwork seems to be a very sensible rationalisation of the house marketing process - we were impressed at how efficiently it seeems to work.
I found the House Network Experience absolutely fine and no different really to dealing with a high street agent (from the buyer's viewpoint). Perfectly acceptable.
Very efficient and professional
Very efficient so far
Mrs Barbara Stopher
Good response, many clear photographs.
Very prompt service to email request
I like the Housenetwork service specially the mails regarding the appointment and up to date details of the property which is really good.
You were very good.
Mrs Kiran Guntrip
Very efficient and helpful
It's a good concept for vendors who can handle viewings etc.
Really liked the reminders. Found working on line great - really suited us. Very professional.
This appears to be a fantastic service - we wished we knew about Housenetwork BEFORE selling our own property. Staff were efficient, courteous & helpful. We will definitely keep you in mind & recommend to friends!
I thought housenetwork was fast, efficient and helpful.I like the fact you are asking for feedback.
My telephone contact with your staff on both occasions was pleasant and helpful.
Everything was easy.
Mrs Claire Dunne
Efficient booking to see property
I am happy with the style of your work.
Everything was fine. Your systems are good and I'm comfortable with internet activity and remote working so found no issues and have no complaints at all. Thank you.
Mr Barry Wood And Mrs Debbie Wood
Very prompt in replying, quick to help. Good reminder emails!
Very efficient service - I was very impressed with the service and actually prefer being shown around a home with it's owner they have so much more to say than estate agents - who may have never been there before!!
You semed very efficient and quick to arrange viewing
We are satisfied with your service very well. Quick response and kind manner.
Thanks at housenetwork, your service has been perfect!
No problem with Housenetwork in fact better than conventional estate agents.
First time we have used your company to view and found it very well handled - like the emails with all the information sent through
You are a very good company, it is very easy to reach you and very friendly
Seemed a fairly straight forward process and it was easier to view the house with the vendor who answered most of the questions.
I like the way everything is done online. It was helpful to get a summary of our viewing time/date etc. I also like filling in online feedback as to be honest we R tired of being constanlty telephoned by estate agents. This way is more convenient and less stressful.
Very polite and competent response to my request. Also as someone needing to view several properties in a short space of time (due to being out of area), it was very helpful to have email confirmation of the arrangements for viewing. I wish that all agents would do the same as it really helps to avoid any confusion.
No problem with house network, very good
Good photos, accurate description, no surprises. Useful to know that it would be the vendors doing the viewing rather than an agent. Prompt response to my request to view.
The service is excellent. The viewing appointment was confirmed very quickly. A reminder email was subsequently sent to remind the appointment.
From our phone call to your office and the emails sent giving viewing times were very efficient.
Mr David Ellis
Very easy & quick to deal with
System worked well. No hiccups.
No criticisims what-so-ever, easy, efficient and a pleasure to deal with. Best wishes, Ed.
Good - Extremely quick to arrange a viewing for the following day Having the vendor show us around the property allowed us to ask questions that an estate agent may not have been able to answer Communication via email has allowed me to put thought into my answers and be more honest than if I was communicating face to face or over the telephone.
Really like your business model. Excellent service, very thorough and confidence to use you. Your are much more efficient that regular estate agents and I like the good communication from online enquiry to viewing: virtually seamless. Well done!
I like the idea of selling house over the internet. It is really efficient and give both the vendor and the buyer more opportunity to communicate and get to know each other which might help the sale process at the end.
NOTHING TO DISLIKE, SEEMED VERY PROFESSIONAL
We have been very impressed with the service from House Network and would definitely use you again.
All very professional. Good service.
Housenetwork has been very professional - and i'm impressed over the other Estate Agents about how this firm operates. I mainly want to point out that the sending of an email confirmation detailing date/time of viewing, as well as full address is very impressive. This is the only estate agent that has done that (out of 6 I've worked with this wk alone)
I thought that the service you have provided has been excellent. Thank you
Vendors were very friendly and made the viewing a pleasure, no issues with them or house network, very easy to book a viewing and heard back promptly when requesting one.
Your process for arranging a viewing is very simple and I liked that you didnt call me back until you had the vendor on the other line and were able to confirm the viewing for me, so I was not inconvenienced with additional phonecalls for no useful purpose (like some other agents do). Providing you don't now start calling me constantly about other houses I am 100% happy with your service.
Everything was fine
Easy to contact, viewing was arranged very quickly. Thanks.
We sold our property via an Internet agency, and believe them to be the way of the future. Housenetwork were very efficient and prompt in arranging this viewing. So no problems.
You have been very efficient & friendly so far.
House Network were great during this process thanks
Good service, very efficient.
Straightforward, thank you.
No suggestions to be made. You done everything as a purchaser we required.
Automated / online systems for visit confirmation and feedback are good.
A very speedy service provided to arrange the viewing on the same day.
System seems great. Wish I had known of Housenetwork when I put my flat on the market.
No issues, service was fine.
You seem to do a good job; no complaints from our side;
Very prompt customer service - great.
The network worked very well for us. The response was quick and the caller was very polite. We liked it.
I found the service from House Network to be efficient and professional, all staff who i spoke to were helpful and polite. My bookings were made promptly and when i needed to change times this was organised proficiently.
This is the first time I have used an online House Selling service and I have found it to be excellent. I understand that a flat fee is paid to Housenetwork and I am impressed by the communication and smooth manner by which arrangements are made. I shall look out for other properties for sale through yourselves!
I enjoy being shown round by vendor in properties. So far your service has worked well for us.
Great communication thanks - your model may mean the people I speak to don't know the house, but the vendor gets a great deal and as a homefinder I can say that from my point of view the prompt and proactive communication offered by your team puts many conventional agents to shame.
Andreas From The Home Finder
Seems like a good service.
The fact that you have no 'local' presence was initially a negative. However, the level of service was good and we would consider using the company ourselves in the future.
I love the way you respond very quickly to everything and I like that its done through email and Internet as I have a busy job and its the easiest way for me to communicate.
Thought HouseNetwork was extremely easy to work with, very efficient and good contact. Would have preferred you to take into account my preference for a viewing after 5pm but appreciate you're probably led by the vendor so that's ok.
Very efficient - good use of text as reminder for viewing details
Very good, well organised and easy to communicate with verbally and electronically.
No problems viewing was fine
We have been happy with House Network.
House network better than most the other estate agencies we've dealt with to date.
Liked the service. Nice to have the opportunity to leave feedback in own time, without being contacted at a time potentially inconvenient.
Great communication and arranging a viewing appointment was effortless.
Love the site and all the contact we have had with you including this feedback method
Very efficient and friendly people to deal with. Thanks
Mrs Emma Mckee
Fast and easy process, helpful and friendly staff, using a process similar to this.
Response was fast, staff very helpful. No problems.
A good system.
Service was efficient and effective.
Miss Heidi Bell
Were quick and efficient in organising a viewing. Kept me on the line whilst they contacted the vendor. Very impressed
Everything was fine - good communication so we always knew excatly what was happening.
Catherine And Clive Jenkins
Came back to me instantly when I requested a viewing unlike hte traditional high street agents who using Right Move whom I had to chase! Would recommend the serivces to people I know thinking of selling
First experience of this sort so we don't really have anything to compare it with. It all seemed to run very smoothly. Thank you.
Simple and easy to use.
First time we have used the House Network and it worked out well so far, thanks
Have very much enjoyed the Housenetwork experience so far
The service was most efficient and viewing arranged with ease. Communication was also very good.
So far no problems the service has been good.
Mr P Ditton
Online details were excellent, thorough and accurate. Booking process was equally efficient.
I found House Network to be efficient.
I'm very impressed. Quick and easy.
Mrs Sandra Spencer
Very helpful. Quick response time.
Very quick and efficient in arranging viewings. Good balance of phone calls with follow up emails.
First experience with Housenetwork. Seemed very efficient!!!
Very smooth to arrange a viewing. Thanks.
I currently rent a property through House Network and after numerous experiences arranging house viewings to now buy a property I would say the service is consistently excellent and as the majority of communication is done online it is such an easy to manage process. I cannot recommend them enough and have found them to be far better than many of their locally based competitors!
Prompt, easy to contact, helpful, no pressure
Very efficient and easy to work with (so far!)
We have found your service incredibly efficient and professional.
Impressed by the fast response to requests to view.
Really impressed with the service, would consider using when we were in the market to sell again.
You were very prompt in getting a viewing, no problem there.
We found the service you offered efficient and easy to use, thanks!
I have been more than pleased with the service I have received, nice to finally speak to an estate agents that is organised and contacts you as soon as possible. I have waited up to 2 weeks for others to contact me!
Great and quick service! Very efficient, booked a viewing, viewed the property and spoke to the mortgage broker all within an hour of the first phone call to Housenetwork. Love the virtual tour option. Very useful and gives you a better feel for the property than just photos allow. Also really like the option of being able to give feedback via email to the vendor as it allows you to have time to think and give better, fuller feedback than you would if caught off guard by a telephone call!!
A very efficient and simple service which has made our viewing hassle free
It was very efficient, many thanks.
Housenetwork is prompt in responding to requests for information. Staff are polite and knowledgeable.
It is nice to deal with an estate agent that makes booking arrangements whilst we are on the phone - rather than "getting back to us" which most estate agents seem rubbish at! Thanks
I thought that the way you tried, and succeeded, to confirm a viewing time whilst I remained on the phone to you was very efficient. Far better than being told that the agent will call the vendor and get back to me.....a process that can take up to 24 hours with no updates in the meantime.
Brilliant for people that use technology!
Good cost effective service.
Viewing was arranged quickly and easily.
So far so good
Mr Westlie Wheeler
Good - my parents have used this company before as sellers, and found it good. I would consider using it if I was selling.
Everything has been well managed.
Very pleased with the response from the first initial email i sent and the follow up from yourselves.
Very friendly staff and efficient service so far!
Adam And Heather Johnson
ALL OFFICE STAFF HAVE BEEN EXTREMELY HELPFUL. THANKS FOR MAKING ADJUSTMENTS TO A VIEWING OVER THE WEEKEND
Mrs S Etherington
Well, nothing but the praise for house network! It is specially great for the seller from cost point of view. Buyer also has an advantage of direct contact with owner.
I was impressed with the service of housenetwork
Mrs Laura Pugh
Very polite and you called the vendor immediately which was nice so we didn't have to wait around for a call back.
Well-organised, good idea to send a reminder email regarding the viewing.
Hannah Mason And Nick Ashley
Very professional and efficient service...Thank You
First time we have contacted you, and we got an excellent service with an appointment made on that first phone call, plus follow up confirmation emails. This service is way ahead of the service we are receiving from other estate agents. if we hadn't already sold our house, we would have used you.
Mr & Mrs John
Prompt and accurate service.
Great communication and an easy process for arranging viewing.
Very good service and cuts out the middle man!
An excelent service.A really good service.Arranging viewings of property was very easy and quickly.thank you
Worked out well.
Melvin arrived on time and was most helpful and knowledgeable about the property.
So far our experience has been positive. Receiving confirmation by text and email of the viewing was great. We also liked this form so that we can give more in depth feedback at our own leisure rather than when someone is ringing.
I like how you send a big photo of the house with the viewing details confirmation!
Mr Lou Dellarocca
All good and helpful thanks
Early days but very helpful and efficient to date.
Very efficient service, no complaints at all
I thought it was very successful as I was sceptical at first not meeting an estate agent. But actually enjoyed the freedom of the viewing:)
Very efficient and helpful service
This is our first experience using Housenetwork. So far I have found it a good experience. Using righmove to find our own property (which we are on everyday) and you arrange the viewing has been great for me. You havent sent me useless post of unsuitable properties and requesting online feedback so i have time to think about what I want to say has all been good.
Very prompt response when emailing and on live chat. was pleasantly surprised by the service as have not used on line estate agents before.
Really appreciate getting email reminders and prompts as opposed to constant telephone harrassment like other estate agents!
So far so good.
Mr Arunabh Gogoi
Like: very good communication, customer clear informations. Dislike: nothings
You were great, only contacted when needed and all done via website is great
There is a real person to talk to as soon as you phone. No complicated menus and backgound music to listen to and wait!! The agents ive spoken to always seem to be able to answer questions and know whats going on. this is not like my experience with other online compainies - how do you do it?? keep it up.
Very quick response good all round
Good efficient service.
Great service, really efficient, thank you.
Getting in touch was easy, and the sevice was quick and prompt
Good, quick and efficient - a real bonus for people like us with a limited amount of time to view properties
I was hesitant about enquiring about this property at first because it didn't seem like I would be dealing with a real person, but Housenetork's responses have been very quick, and the viewing they scheduled went smoothly.
No problems, good on the phone
Everything seems proffessionally managed. I admire technology and IT management.
Mr Hesham Salem
Good service. Liked the reminder sent through before the viewing.
Liked the fact you phoned back prompt and not leave me for days like many agents. Helpful with other services on offer, without being pushy.
I havent used it before - couldnt believe the price the vendors paid to use it, as we have to stump up £3k plus VAT for the our estate agent!
All fantastic, at the back of this viewing we instructed you to market our property for us. Very impressed! Glad we did not appoint a local agent. Thank you!
Prompt call back to make viewing arrangements and I was timely informed about rearranging a viewing due to unforeseeable circumstances.
Your website is very good especially the photographs of properties , you seem to provide more than most which is very useful.
Thank you for your help it is appreciated Regards Jane
All was great thank you
Service is excellent
I like the online communication, at least for this early stage in house buying.
Great service, very efficient.
I like working with your company and appreciate the fact that feedback can be left.
We didn't experience any problems at all while dealing with Housenetwork. The process seemed very efficient.
Very efficient service. Prompt and to the point. This is how it should be, well done
Mr Simon Pearce
I like viewing a house with the owner rather than with the agent because you can feel more if this was a good home for them or not.
Excellent professional competent organisation
Helpful and efficient when booking in viewing.
Excellent, quick and easy to deal with, better than branch based agents
Mr Vincent Wilcox
It was an excellent service and one I may use in the future myself.
A good site to deal with
Professional service - the viewing was arranged at short notice and the man that telephoned me was very polite, efficient and professional.
As I'm sure I said last time I viewed this house,I'm very impressed with housenetwork. You answercommunications swiftly and accurately, (which is more than can be said for many estate agents, sad to say). You also appear to actually remember what is decided as to viewings and times, and pass this information accurately to the vendor, which you'd expect to be a given, but isn'tin a lot of cases. I think it's very good that you send a reminder of viewings. Well done, your service is impressive.
First time we had heard of you but everything worked well and was efficiently dealt with. Thanks
Housenetwork - you've been very helpful so far! Thank you. Sarah
Competent and helpful service.
Everything was very smooth, received call back after online request, had viewing 2 days later. Very happy
Very straightforward and you did a great job, thanks!
System seems to work well.
Easy to arrange a viewing. Friendly/helpful chap taking the calls
Felt you were very efficient and if we ever needed yourselves would not hesitate in using you.
Miss Janice Ball
I loved your approach to this, much better than other estate agents I've been using.
Nothing. First class. I appreciated the contact with your mortgage partner.
Mr Christopher Mccullagh
Very good system.
First time we've encountered Housenetwork and the experience has been excellent. Much preferable to dealing with traditional estate agents. We would definitely consider selling our home through Housenetwork when appropriate.
No need for improvement in my dealings with you so far thanks.
Very efficient when setting up viewings and very pleasant to deal with.
Impressed by house network and ability to arrange immediate viewing
Angela Lee Foster
Very quick and all positive working with you instead of a local agent
Everything was fine no problems
Mr Ward For Daughter
Great service, very efficient I think - no complaints
I thought the housenetwork did a good job
First experience and so far I prefer it to traditional agents
Liked receiving email with all the details of the viewing
My dealings with Housenetwork was extremely positive - they were very prompt in contacting me following on from my online interest, and then coming back to me with a viewing time. Ashley, who I spoke to, was very friendly & helpful, also putting me in touch with their partner firm of mortgage brokers, which was particularly helpful, as I didn't really have an idea of how much I could borrow, which I now do. So thank you very much, and I would be happy to deal with you again in the future.
Very good service. The vendor also spoke very highly of you.
Happy with the service and very helpful
Your online service is efficient and user friendly.
Viewing was organised very quickly, and given I work shifts the option of email/internet based contact as well as phone contact is very useful.
I liked that the viewing was booked quickly.
Very efficient service
Really good service, we would like to use you again.
Nice friendly service , efficient too , would have no problem with dealing with you again Thanks
I like the non-intrusive nature of the arrangements you make for viewings, makes one feel more relaxed without being badgered by an estate agent!
Quick and efficient
We were pleased with the promptness of response to our emails and that an appointment was set up quickly and a time convenient to us. Thanks.
So far I can only offer positive feedback. :0)
Housenetwork are very good. Have no problems. They are very helpful, polite and get things done quickly. Thank you
Seems like a useful way of doing things
Mr J Pugh
The viewing was arranged very swiftly and we had no problems with this and this is the only involvement we've had with house network so far.
Great service many thanks, easy/pleasant viewing made very easy.
Mr Stephen Plair
Love the online feedback form!
Very easy, hassle free, no 'typical' estate agents!
House network got in touch quickly re an appointment which is good. It all worked very well.
Great email communication.
No issues. All seems rather professional and minimally intrusive so fine with me.
Mr Paul Dorey
I thought you were very efficient.
Having the vendor showing us round was brilliant, they could answer every question and were very honest about it. Really good idea!
I have been impressed with your communication and I like the online feedback. We were unavaidably late to view the property and I did not have my phone on me to ring. I liked the way you rang me to ask if we were still interested in viewing it although I did not recieve the message until I was home with my phone. All round I was impressed with your service
Very quick turnaround from initial enquiry to viewing arrangement - very impressed.
Very good service. Simple and effective.
Very impressed with the house network service to date.
Very straightforward. Called back quickly with appointment. Good communications all round.
Thanks for the help with the viewing.
No complaints with your service at all, very efficient
Your process for viewing is straight forward and all e mails were answered quickly and staff were polite very good.
Mr & Mrs Jeffrey
Straight forward and very quick to response, we were very happy with your approach to property selling.
Very efficient company
Organisation was fine.
No issues with dealing with house network, the appt was made quickly and the request to rearrange the viewing was dealt with efficiently.
Our experience has been positive and helpful. I would recomend the network to friends and family.
Liked immediate response to request for house viewing and email confirmation and reminders
We thought it is a great service and is excellent to talk directly to the vendor and saves money
We hardly spoke to House Network as they contacted the seller immediately on our behalf and the viewing was arranged promptly and efficiently.
Good efficient customer service.
Your prompt response to our request regarding viewing. Clear and consice information about the property.
YOUR SWIFT RESPONSE TO MY REQUEST AND PROFESSIONAL RESPONSE.
i thought you were brilliant at booking my viewing in straight away, i will possibly come to you in the future to sell my property
Honestly, I don't have anything to complain. In the last month, I contacted various letting agency and I have to say that, in a lot of case, people was not really friendly and helpful. Conversely, when I phone to you, I felt treated with courtesy and the agent was extremely efficient and helpful.
All good. Just not the right property for me.
All extremely easy; so far I am very impressed with the service.
Mrs Victoria Lawrence
Housenetwork came across as very professional. Would like to use thier services in future...
Mr Vikram Kapoor
Nothing very efficient
Excellent service-on the bit I used can't see any room for improvement. Sorry, well done.
Very good and speedy communication!
Good response from a contact form requesting a viewing and good online communications. We will be in contact to talk about marketing ours.
Very professional service, prompt responses at all times. The website shows a good range of photos. The email confirmation of appointment and the reminder nearer the time are great, and you are the only agents we have come across to do this. Having dealt with you as buyers, we would definitely consider using you should we sell in the future.
Very happy with the process! Sorry nothing to improve from us!
This is very good source and I will use this in future
Mr Arvind Vijaybaskar
No issues - all seemed very efficient and easy.
Mrs Carolyn Christie
Viewing of the property was arranged quickly, easy to deal with. No issues with Housenetwork
Good - very pleased.
E-mail contact great.
Thanks for your rapid repsonse to my email enquiry.
Thank you for arranging a second viewing so efficiently. Angelica
Mrs Angelica Wrona
Very good and efficient service.
Your company was excellent and would use you again.
The House Network seems fast and efficient method for selling your house we will contact you after Christmas to arrange the sale of our house.
It is very convenient.
Mr Ali Ay
Contact has been most helpful
I think it's a great system, can't see any downside however we didn't get to negotiation stage, just viewing.
Good service, speedy. Would use again in future, but have just found my ideal house for this relocation.
Everything was great works very well on-line !
I like the use of e-mail! Quick efficient and reliable, thank you. Sue Picton
It's really great website... The most I liked, you can place an offer online .which obviously you cannot on other places... ***** 5 stars *****
The system worked well and the vendor did a good job.
So far very helpful and effecient. Thanks.
I have had extremely bad phone reception where I am currently living and we have used email to correspond most of the time. You were extremely professional both on the phone and by email, I like the way you send out a reminder for the viewing which is sadly lacking with most agents I have dealt with. I would certainly recommend you and hopefully use you when I need to sell.
Housenetwork we have found to be very helpful and prompt in getting in touch with a viewing and follow up information. thanks
HouseNetwork is great, the information given on the site is very accurate and really efficient to respond to the queries and arranging viewings.
Very efficient service. Our first viewing was arranged easily and quickly.
Mr Philip Hepworth
A perfectly acceptable experience
It was very easy to arrange and all went well - thanks very much.
Mr Ashley Harrow
It all seems very efficient I must say.
Very good service
Very helpful and efficient, thank you. We might consider using you if our property doesn't sell via our current agent.
This was a very unique expericence for me. Everything Online. Very efficient staff and prompt response. The most beautiful, brilliant and good system of leaving feedback. This give us the time to leave a feedback after making a good mind or put an offer after thinking from every aspect. Best of luck and hope you will progress and also hope the rest of the estate agents should learn from you.
Very helpful and excellent communication. On the whole very satisfied with the service provided
Very good system, and a very quick response.
We found your service to be very efficient and can think of no obvious improvements.
Dr Chris Kirby
Nothing but good.... helpful, answer the phone quickly, organised viewing immediately..... Great service in my experience!!
The estate agents was quick and organised to arrange viewings and provide as much details as possible. First communication with the estate agents was with Ashley, he was exceptionally helpful and gave is the right first impression to commit to the buy. Thanks.
Doug Murphy & Holly Whitney
Response to my query was very prompt
I liked the prompt responses - everything seemed to be sorted out very quickly.
I liked the easy method of booking/confirming appointments. Can't think of any negatives at the moment as the process was quite simple and smooth.
Think House Network are great and if I decide to sell my property then would probably be my first choice of agent.
Hassle free and responded to enquiry very quickly. A positive experience.
I liked that you called the vendor whilst I was on the phone save waiting for a phone call back. I also like this feedback forum.
Really prompt response - Thank you
Efficient service and the reminders by e-mail are a great idea. Also notes on how to find the property from the vendor was very helpful.
All good so far..
Actually was rather easy and efficient!
Great to deal with, good communication and quick to deal with requests.
Great service -- surprisingly easy to contact and arrange a viewing -- expected it to be harder.
Hi so far housenetwork has been very helpful.
Hi so far housenetwork has been very helpful.
System worked very well
Martin & Valerie Campbell
Thank you for arranging the viewing so quickly. I have enjoyed the experience of dealing with you. I think this is a great way to operate and I'm liking using online forms as it means I can give feedback when I'm ready to (especially considering how many other agents are phoning me all the time from all over due to our area scope!). Many thanks, Leisha
Very impressed with the web site and the service which I did also discuss with the vendor. A pleasant surprise, compared to others, thank you
Polite professional and not pestering on the phone which is a god send. Thanks for arranging the viewing.
Viewing was arranged easily and efficiently. Website is clear and easy to navigate, and the property details were well presented. Reminder emails were good
This seems like the right way of doing business, buyer meeting seller.
Efficient service. Liked prompt emails. No criticism.
Great service so far. Thanks
An online-based system is much more suited to people who have full-time jobs and busy schedules. I was impressed.
The process of talking to Kayleigh on the Live Chat to arranging a viewing was very efficient. Cannot fault HouseNetwork.
Easy to use service
Quick and easy to arrange viewing, and the idea of internet feedback as good as it can be done at your leisure.
Rapid response, very good service
Easy and straight forward online agency. Had great service- thanks
Yeah pleased with service I received, very fast at getting me a viewing, great way by emailing me with details
Very efficient service
By working through the Internet you have time to respond electronically at your own convenience
Very well managed, great job!
I had no issues in dealing with you. Eveything was fine
The online feedback form is a good idea.
Good to deal with highly recommend
It's really nice website.. Every thing online even making offer etc... No interruption..quiet comfortable.. Good experience .. ***** 5 stars*****
I had not heard of you before this viewing but will consider you next time we have a property to sell. You have so far sorted every request fast & efficiently.
Housenetwork seems to be a straighforward and easy to use service.
Very efficient way of working. I like these online forms and online way of communicating. Good set up.
Very easy, efficient service on line, thank you.
Excellent service in relation to this viewing appointment.
I have no comments that could improve the service. Overall, I have been impressed with the service and really like the fact that I have been able to leave my feedback via e-mail (having a newborn makes it very difficult to take calls at the moment!). Many thanks, Karlie
Very efficient service.
The service was great, couldn't have been better.
Very efficient. Asking for feedback in an email is a good idea.
Mrs Beverley Payne
I liked the email confirmations I received and the online viewing booking system seemed to work really well.
I liked the directness of being shown round and discussing things with the vendor.
Very impressed with Housenetwork. In my opinion you are head and shoulders above ALL other agents I've dealt with in terms of service, and the fact that you're not on commission makes you far more trustworthy too.
Easy to work with.
No complaints at all, very helpful and efficient service so far, thank you.
Emailed reminders and viewing instructions are particularly useful.
Efficient & easy to use.
We have no problem working like this, I only wish I had known about housenetwork prior to selling our property we have got to pay over £5000 estate agents fees.
Very easy to deal with, hassle free. Should always be like this when buying/selling a house.
Liked the website which we went to after seeing the for sale sign. The information about the house was comprehensive. We certainly would look at your website when in a position to sell and buy in the future.
Mr & Mrs Marshall
Swift and easy system
I thought House network were excellent and very helpful...no negative feedback!
Prompt calls and efficient emails.
Dear HouseNetwork - Have found your service so far excellent, you are very communicative which is priority when looking to buy/sell a property
Mrs Pat Meredith
The service provided by Housenetwork is every bit as good as local estate agents. The fact that vendors show potential purchasers around is perfectly OK in our opinion
Monica & John Ford
Very impressed with you - I spotted this property on rightmove yesterday morning around 8.30 am and contacted you via email to arrange a viewing at 8.40 am. You telephoned me the same day at 9.10 am - a very pleasant lady who arranged the viewing promptly. We visited yesterday and in my mail box this morning was your feedback form - very efficient :)
The person who spoke to me on the phone was very helpful.
I am impressed so far.
All positive at the moment! Thanks
Easy to use service. No issues or complaints.
Pleasure to talk to
I found the service to be very responsive and would use again as appropriate.
Very efficient, particularly liked the reminder the day before the appointment time.
Absolutely fine - thank you
Great so far - just as good as any traditional estate agent!
I like your way of marketing the houses without any personal interests
It was great that you contacted the vendor for a viewing whilst we were on the line and that gave us a quick viewing that we needed.
Nothing really to comment on here.... no particular likes/dislikes - very straightforward and viewing easily arranged.
I have no negative feedback, I found the whole process much easier to use versus a regular High St agency...
I found your service excellent and the viewing was arranged more quickly and efficiently than with a standard estate agent. The email reminder was useful too.
Mrs Sarah Hill
So far so good! Polite, pleasant and efficient staff. May well consider your service when we come to sell our house.
Very good service!
First time using House network. Communications worked well.
Mr Mark Kingston
Very efficient - we were a little unsure at first as it is different from other estate agents but pleased with the service to date.
Prompt reply. Overall service provided was good.
Dr & Mrs P Samuel
Housenetwork seemed to be well on top of things with making appointment, sending a reminder and promptly asking for feedback. Good service.
We have found you very good to deal with.
Very efficient and good service
Had to cancel first viewing which was easy and painless especially as we were on the road at the time. Great overall service.
Housenetwork are just great! Having already sold a property using Housenetwork, we would not go anywhere else.
In our experience housenetwork are providing an efficient service.
We found your company very professional, helpful and proactive in your response. On the whole we cannot say anything negative about your service as we as the customer would use your organisation again and would recommend you to any friends looking to buy property.
Great that it's all online with lower fees to boot!
Mr & Mrs Pierce
Housenetwork seems to be a really professional company, extremely efficient and a great way to sell a property
Mrs Kate Jefferson
The viewing and the process of booking the viewing went smoothly
Miss Marieanne Shipley
Housenetwork is a whole new way of working, and so much easier than the usual agent, where they don't answer the phone, or there's nobody available to show you the property. We were well impressed, even though unfortunately the house we viewed was not for us.
Quick response to our enquiry to view the property. Prompt response to us, once the vendor had been contacted.
Very informative. Quick responses to questions.
Customer service in booking the appointment has been efficient, courteous and professional.
Miss Antonia Ferraro
Very prompt with information
Impressed by your prompt responses.
You were very prompt in contacting me to arrange a viewing. Sales advisor very courteous and maintained good communication with me.
I really like the fact that I was able to 'phone/email for a viewing on the Friday, and you secured me a viewing early Saturday morning (other agents fell through on this, so it was the only property I got to see in the area on Saturday).
Service provided was fine and efficient.
A brilliantly speedy and helpful team.
Very organised and professional
We have been impressed with Housenetwork's service. You have been attentive and informative without being intrusive. Thanks.
Housenetwork are very friendly, polite and helpful and so far, it has been lovely to have the opportuinty to work together
Good communication and viewing went to plan
It was really an efficient website and very helpful and easy to book a viewing. Excellent services and friendly !
HouseNetwork have been extremely responsive and offered great customer service.
Everything from appointment to our phone call back was prompt and were very helpful.
System worked very well. Great to have email reminders and follow ups -- much easier than trying to juggle phone calls. A good service
Excellent communication level and support!
Swift responses, automated emails are useful tool for me as busy.
I did like to work with you, fast nice service
Extremely efficient do not see how an estate agent could have improved in any shape or form.
Mrs Ann Wetherald
The staff were helpful when I called to make an appointment and I think the email reminders, feedbac etc are great. Keep up the good work.
No negative feedback for you guys!
Mr Alberto Varesi-monti
It was easy to arrange.
Quick to get in touch and good communication
Everything was good we had no problems
Mr Derek Weston
Super efficient so far!
Pleased with service, polite and helpful.
Great, efficient service, prompt appointment co-ordination. Thanks!
Thanks for quick service and good communication. Like the online side of things as helps when living a busy lifestyle.
More convenient due to the email service and less pushy than normal estate agents.
I was impressed with how quickly (and at late notice) you arranged my viewing. Thank you
Mr Zubin Kavarana
Was refreshing to have a no hassle viewing direct with the vendor who was able to answer all our questions. Good not to have to wait for a date an estate agent was free and only work to ours and the vendors schedule.
Easy to use system allowing convenient email feedback
Much more efficient than most other agents I have dealt with so far! Want to view another of your properties later so hope that one goes as well. Will ring later!
Very polite and helpful staff.
I believe meeting with a vendor is far more positive and questions raised can be answered immediately no waiting for third parties
Sammie K Davis
i would like to say that you acted very quickly and were very polite, got the job done quickly without to much waffle.
I really like the system with the emails i think it works really well and is so convenient. I also really appreciated the number of photos and floor plan for the property this helped me to make sure that i wanted to look at the property and didn't end up wasting my time.
i think they are very good with their communication ...
Quick and efficient service for arranging the viewing.
Very efficient and we are considering changing to house network ourselves.
Very helpful and efficient. I liked the fact that there was a contact on line who offered to help with queries
Email communication is much easier than phone/ face to face contact!
I liked the picture's presented for the property i viewed, they were as the bungalow actually was, so many estate agent's seem too use the camera in a way that when you visit the property you can't believe it's the same one you saw on the internet.
Mrs J Fawcett
Nothing negative to say - good experience.
Very helpful we rang at ten to six on a Friday to arrange a viewing and the vendor was contacted whilst we were on the phone and it was all confirmed within minutes. Ten out of ten!
Pleased with quick and efficient way my enquiry was handled
Really liked the email reminders and request for feedback, it means you can do it in your own time
Absolutely no complaints! If all goes well we will certainly contact Housenetwork regarding sale of our own house.
Mr & Mrs P Clarke
All went smoothly so nothing really! E-mails came back promptly after the viewing request via Rightmove and were followed up within half an hour by a call from one of your team. He was able to book a viewing there and then at a time to suit us and the vendor's representative at the property was very helpful.
VERY GOOD SERVICE
Have no problems working with Housenetwork - like the idea of online feedback, as opposed to being bombarded with telephone calls!
This is my first time dealing with Housenetwork and it has been an easy process and I like the online set up. The customer service people that I spoke, with were lovely to deal with polite and efficient.
Very good service.
We found the housenetwork experience really easy.
Efficient to phone back and arrange viewings. Online feedback is good as a buyer you dont feel you are constantly being mithered on the phone by estate agents!
I found working with Housenetwork easy and would be happy to do so again.
I found Housenetwork a fantastic organization to work with, will highly recommend to anyone selling/buying as its the way forward. I would love it to be the only way for property issues as dealing with Estate Agents as I have done on 4 occasions in 15 years has been a nightmare! Thank you and all the best for a successful future for Housenetwork! Krissie Allen
Mrs Krissy Allen
I found the housing network to be very professional compared to many other estate agents I am currently dealing with. You are not bombarded with calls and the person I spoke with to arrange the viewing was very polite and helpful and there was no pressure to register. I was impressed by the number of photographs available (22) of the house which suggests to me that the owners are serious about selling as other agents mainly show 6 -10 photos and miss out rooms etc The house was exactly as shown in photographs too.
All fine and been easy to deal with - would use again
The staff member we dealt with on the telephone was professional and courteous. The particulars on the house were detailed and informative and gave you a good sense of the house prior to viewing. The email reminder for the viewing and the ability to leave detailed feedback by email were a really bonus. Often when I give verbal feedback to estate agents I don't feel I fully convey my views, the email feedback allows you to reflect back on what you are sharing and to add or amend if necescary.
We thought that you were very efficient and telephoned quickly after we had made the enquiry. We also liked the fact that all the details were emailed immediately and you were also available to speak to on-line.
Thank you for arranging the viewing of Friday Street so promptly, we were very impressed with the website coverage of the property, and could imagine ourselves living there from the pictures. We will be in touch when we are in a position to proceed.
Very quick and easy service - good to be able to contact by phone as well as on-line. Good first impressions.
I like your system, it is very straightforward and effective. Response times were excellent.
Very happy with the service
Really efficient, responded to my request for viewing the day after which was great given I requested on the Sunday.
Mrs Cheryl Bradley
Very quick and easy viewing/feedback system
Straight forward and simple.
Mrs Muneeza Gurd
Responses to enquiries etc are quick and efficient. Thanks for turning things around so quickly.
Very good service. Sensible things like putting me on hold to contact the vendor to arrange viewing rather than having to wait for call back. I wish all agents did this.
Process was great, giving feedback via email is easier than phoning when you work full time. Getting an appointment was straight forward. thanks
Really efficient, thank you
Very Easy to contact, great photos on Rightmove, very easy to book a viewing and like the opportunity to leave feedback online.
Think it is a great way of selling a house - good value for money and houses still appear on right move - the only place we are using for our search.
All is good, I cannot see how you could improve your service.
You were very good
Only had one phone call so far. Genuinely impressed with how good the service was and how easy to arrange the booking.
Easy to make appointment and leave feedback....no suggestions for improvement.
First time I have dealt with housenetwork I have no negative feedback so far everything was great
It was as straight forward a using a 'regular' agency and would happily use you again
The service has been great so far, no faults.
Quick and easy thank you
Mrs Jacqueline Williams
Really pleased with your help and service so far, much better than local estate agents we have booked other property viewings with. The online information about each property is very comprehensive (EPC's, utility costs, improvement costs) this is very helpful and is not regularly provided by other agents which results in a lot of research having to be done by us. Have recommended you to several friends who are thinking of buying, selling and renting out existing properties. Many Thanks.
Jennifer Proudler & Antony Kitson
Brilliant service, great attention to both buyer and seller
Housenetwork were excellent in providing good information and an efficient service in our viewing of this property.
Viewing appointment was done very quickly and efficiently.
Szu Lyn Quek
This site is absolutely fantastic, you combine your site with your telephone calls and made easy to view the flat. Congratulations
A very easy process to book appointments.
Excellent service so far
I have been impressed with the service from both House Network and the vendor, and would certainly use them again.
Great service, very efficient
All went fine, good to receive a reminder email. No probs. Thanks.
I really liked working with House Network. You were extremely professional and thorough, but simply didn't have a property that we wanted. I would certainly consider using you if/when we need to sell in the future.
Very efficient, got a viewing straight away. Like the way you ask for feedback
I'm generally very impressed with Housenetwork. I'm currently selling my property through you and it's been a very good experience.
Found you to be very helpful, everyone that we have dealt with so far. We are now in the process of getting our house ready for sale so will contact you as soon as this is done to arrange about getting our house sold.
Mr & Mrs Foulds
I had never heard of Housenetwork until I became interested in this property. I would like to say how impressed myself and my partner are at your professionalism. The photos and property information are excellent, the response to my enquiry was dealt with in a pleasant and professional manner. Finally, your fees are a great incentive to me as a seller. Linda Humphries
Great service and very friendly and helpful staff!
Mrs Shamma Ahmed
Very nice and friendly team...quick to react and sort out viewing very fast....would recommend to friends definitely..... was nice working with you
Mr Pontes Rui
Thanks - good service
Swift response and organised the viewing for the time requested
I was very happy with the way the viewing was arranged and the additional viewing tips were very helpful
Great communication, not much waiting time on the phone.
Mrs Emma Robinson
So far, quite impressed
Mr Lee Thomas Bloor
I have no complaints, since you arranged a viewing efficiently at the time requested, which was what I required at this stage.
Mr A.J Forman
I like the fact that this is the only agent that have asked me to leave feedback online as sometimes it is a little awkward speaking about your dislikes over the phone.
Hi, Your efficiency and response is great and I congratulate you on that.
Mr Shaz Hormoz
We were pleased with the response we had from Housenetwork, once we had contacted you your reply was prompt and informative. Thank you.
Mr & Mrs Worton
Good efficient service.
Very easy to use system and everyone involved was very polite and helpful. We are considering using House Network when we begin to sell our house.
Prompt, organised and efficient.
We were very happy with the speed of arranging the viewing, keeping us on the line while this was done. We have marketed our home with you so are comfortable with the way the systemt works
Mrs Maureen Brien
Everything went smoth
Very easy ans simple to use
I was very pleased with your quick response to my phone call & arranging a viewing that day. I liked the email confirmation.
I found your company to be first class and I would definitely use you again.
All very efficent and easy to work with. I would have no issues is using your services in the future
Excellent service so far.
Mr Dix Prasath
Very efficient and straightforward
Brenda And Barry Down
Your team were very helpful
The arrangements were quick and your staff helpful.
Its a breath of fresh air not to be badgered by estate agents and i think Housenetwork seem to do this.
Great, fast and effective service! A lot more efficient than other estate agents we have dealt with.
I like the online questionnaire.
No problems with your service
Mr & Mrs Plumb
I'd say congratulations were in order to you! Your website is good, your communications are excellent- I don't think I have ever had an estate agent respond in such a timely fashion to an enquiry, and I have been dealing with many recently whilst searching for a property. Your system of instant emails is excellent, and your do-not-reply and subsequent online forms is most efficient. I also like that you bother to send a reminder of viewing both to the vendor and the potential buyer.First class service - and I did also actually say all this to the vendor. By contast, there are two other estate agents whom I contacted initially on the same day as you, who unbelievably have STILL not replied. The norm seems to be about 2 days to respond to an email, so you are well ahead of the field. I am absolutely certain that there are very few who would dare ask potential buyers for their feedback and opinion of their service! I'm sure anybody buying through you will subesequently use you when the time comes to sell. Well done. And yes, you can quote me, providing you do not quote my name please.
Asked to be unnamed.
Was impressed with the informative emails and contact before the viewing.
It was a very straightforward and quick process. Thank you.
Professional and quick to respond
Professional service, quick response to setting up a viewing. Thanks
Mr A Barnett
Efficient & quick arranging of appointment to see property.
Love the way you work!
Very quick response
Mrs Alison Knight
Very impressed - wish I had known about you when I was selling my property!
Good responsive communication
Seems very efficient.
Easy to organisie a viewing and staff were very helpful thanks
We do not know much about your services but were impressed with the speedy service
Mrs Barbara Maxwell
Was happy how house network followed all conversations up with an email.
So far, housenetwork has been very useful, I like the email updates and how easily accessible you are. I also called up housenetwork and found the person I spoke to very friendly.
Daniel Morris & Jenny Jones
Very quick response, love the email thing, very convenient, and the fact that we could go round on a Sunday when most agencies are not working was a definite bonus. Thanks
An excellent service with a wider range of properties than the local agents. We will use the service again as we continue to look for a suitable home.
Very quick to book a viewing.
We would definitely consider using the housenetwork to sell our property when we need to - being shown around by the vendor is a much more useful and insightful experience!
You guys are very prompt & efficient
Good customer service...able to arrange and reschedule veiwings without any hassle.
We found Housenetwork very efficient.
Mr And Mrs Dunn
Very efficient; I like it.
This is the first occasion I had worked with Housenetwork and I was impressed with the speed and efficiency with which the viewing was arranged.
Very impressed with your service...prompt and professional. If and when we decide to sell, we will certainly consider your House Network.
First time we have used this system but it seems to work fine. Staff are helpful and emails are prompt. We believe this concept will evolve further.
Your services was greatly praised and recommended by the vendor of 28 Stratton Road. We have found it friendly and helpful. Thanks
We found your representatives very quick to respond with efficiency.
Housenetwork has been great. We asked to view at very short notice and this was arranged. From the interaction we have had with Housenetwork we are very happy.
Mr T Enticknap
Good response to my initial enquiry and efficient in arranging an appointment.
Really impressed with the speed of response and efficiency of booking a viewing.
So far our experience with you has been fantastic, so much so we decided to sell our own home with you. The only negative is that one of the times I phoned to arrange a viewing, one of the call handlers couldn't find the property and asked if they could call me back. They did very quickly with the information I needed, so all was good again. Hopefully we sell our home soon!
The response and customer interaction is excellent - especially the use of e-reminders to confirm the time and datel
System works well for us - well done.
You kept me well informed and are very easy to contact if I need to.
We have never used Housenetwork before but have found it very user friendly and would look to use the agency in a house sale.
Like your web entry. Like the efficiency of your appt to view system. This is our first contact with you and we have been impressed.
First time we have viewed a property using the House Network, it seems like a very innovative way of doing things
Good, efficient, helpful. We will probably use you when we sell.
On this first use I found your system easy to use, speedy and precise. Would be happy to use you again.
I think Housenetwork is a good idea. I liked the quick and easy way to view a home without having to answer a million questions. I got through to someone by phone quick enough and had instant call backs when requested. No dislikes..
So far working with the housenetwork has been great. I get to meet the actual house owners who can then answer honestly about their house and the area. I don't need to meet with a lying estate agent who is going to say anything to try and get a sale. AWESOME!!
Interesting first experience. Very smooth service, so quite impressed actually. Good choice of preferred mortgage broker too - they were extremely polite when I said I didn't need assistance due to property not being right.
Love it! The way marketing should be in an Internet age!
Very easy to do business with
Excellent quick & efficient and very friendly
Nothing bad about you so far. A quick answer to my request and also the "live chat" -- very helpful.
Seems a simple process so far, and very much in ours and the vendors hands, with so much going via the internet thease days this way make sense. pleasent experience so far
Really liked the service - would use housenetwork if decided to sell.
Stacy & Andrew Winstanley
you have done a great jodb so far. You contacted me 4 or 5 times by email and phone before the meeting. I have to say I think I prefer viewing places like this, its a good system and feels more personable. I mean I get to meet the vendor and you keep in contact which makes me feel like you are doing a good job not like some othe agency firms that I could mention. I hope I can view a few more through you or maybe make a move on this one. Thanks Kind regards Neil
Quick and efficient, Thanks.
I found you very helpful particularly when we got lost.
Very organised and prompt
Very efficient service, may consider using Housenetwork in the future.
Nice and easy to make the appointment very good system in place
I thought you were very efficient, very polite and courteous and helpful.
Had no problems with house network, you seem very helpfully. Impress on how quickly you got us a appointment, other estate agent don't seem to call back.
Good service, happy with it overall.
Excellent and professional site which does a wonderful job of combating the negativity that many buyers and sellers share around typical estate agent practices.
Very efficient. Would probably use you next time we sell.
Very efficient service
I was really impressed with how quickly a viewing was arranged for this property.
Good to be shown around by someone who lives there.
The service has been fantastic, would definitely recommend the service to my friends and colleagues.
Very proactive and helpful emails
Thank you, I will be using your company again in my search for the right property
Very impressed with what we have experienced with House Network and would glady be involved with them again.
This is the first time I have used the site - I think the experience has been good.
Very helpful - especially with the mortgage advice.
Mrs Jessica Harvey & Mr Harvey
Very good system and certainly a way of selling I would consider using in the future.
Great service. Wish I'd known about you before I signed on dotted line with another agent!
It is efficient and user-friendly.
No doubt the house network approach is very professional. Such a great service. Thanks very much .
Mr Mohammed Ullah
I find your service very good. You keep in contact with the potential tenant, which is not always the case with other agencies I dealt with. Good job.
I liked getting emails about the viewings.
House Network were quick to respond to my enquiry and everything was arranged with the minimum of fuss! Well done!
Mr Jonathan Wright
Liked being able to book the viewing online, made it easier for me, as I use the internet regularly.
The service was/is very quick & friendly
I felt the service was great. Quick to get a viewing booked with constructive information. From a buyer's initial discussions with the company I was impressed, especially as the people I spoke with did not give the usual Estate Agent patter!
Email communications are great!
I think the service was fine and have no thoughts as to how to improve it.
Very useful and easy to use service.
House Network very efficient and professional.
I found meeting the vendor great as I was given precise information with regards to neighbours, any recent repairs, bill levels etc.
Fantastic service, very efficient company with great customer service. So good that we have now decided to sell our property with them.
It seems like a good way, and it's good that the Vendors are able to answer questions there and then rather than wait for an agent to find out and come back to us.
Great service with prompt responses from who ever i spoke to on the phone.
Good system very easy to use efficient for both viewer and vendor.
There was nothing to dislike about Housenetwork
We liked your communication system and we have no criticisms, should there be a need to sell a property in the future we would have no hesitation in using your expertise.
Great system, worked really well.
Good service - thanks
Sarah Le Grice
Nothing to add here. Great service so far
Prompt callback after submitting online, viewing also arranged very quickly
I did not find any problems using this service. I found it very useful to get reminder e-mails regarding the viewing and knowing who the vendors were before arriving at the property.
Easy to deal with and straightforward, and haven't been pestered continually - good service!
Very efficient. We would seriously consider selling through you if there is a next time.
The responce was quick and agents very helpfull and professional and would recommend yourselves Many Thanks Phil Le Juge De Segrais
Phil Le Juge De Segrais
You deliver very quickly, this is a great way to give feedback and most conventional estate agents have been tortuously slow to deal with. We're cash buyers but we've often felt thatvthey cannot be bothered! thank you
I like how you send reminders to people reminding them of the property, location and viewing details. This is something which is missing from some of our high street estate agents.
Very quick and efficient!
Great service from house network. co.uk
Mrs Ashritha Roy
We really liked your company and your style and approach and the care you took in booking a visit and gathering information for the vendor. We will certainly consider using you for our next move.
It has been a pleasant, efficient experience. (no badgering/hassling that we have experienced from certain other agents)
I liked using Housenetwork, arranging the viewing was quick and easy, I also liked the emailed confirmation and reminder
Mrs Pinkard(on Behalf Of Mother)
Very good to deal with.
I'm actually impressed with your service and feedback and i am going to seriously consider putting my house on the marked with HN. Its really important to be speedy and wanting to contact people for viewings and feedback, you've done this so far in my experience, keep it up!
The viewing you arranged was good as I always think the owner knows best.
Mrs Janet Dennehy
Very smooth process thanks
Excellent marketing of the property, very slick and great details and photos. No dislikes. I will definitely use in future if I am selling my property.
Mr Chee Song
Very good dealing with yourselves very accommodating to our need to view the house at short notice!
The Housenetwork website is excellent and I thank you for the efficient and helpful service that you provide. Will in in contact again shortly. Judith Devons
Good quick service and arranging viewing like all online service
Like the concept it works well, Phil
Philippe De Susanne
Communication was good and very quick, I was impressed with the service we received
Ms Joann Campbell
Very prompt and business-like attention on the phone - I was pleasantly surprised at how easy and quick it was to arrange a viewing.
No problems encountered!
So far impressed with your prompt communication after months of talking to other estate agents this really is an refreshing experiance. Thank you for keeping me informed on this property.
Speedy service, and viewing was arranged quickly and without fuss. Good to get a text to confirm the viewing, with all the details including the postcode. Can't think of any improvements needed.
Great experience - return phone call was quick and your agent was efficient and polite.
Helen Claire Evans
First time im working with housenetwork and im impressed with the quick response of dealing with the things and the online feedback idea is quite good.
Call back to confirm appointment with vendor was useful.
Quick and easy communication.
Great service and good to be shown round by owner for information and interesting history. Quick responses and communication . We would go through this site again.
Everything worked well - no complaints. I liked being emailed the details of the viewing.
Mark Harrison (on Behalf Of His Mother)
Quick, efficient and good follow up.
Nothing to dislike so far, I am afraid!
I felt that the viewing booking was organised very professionally and the e-mail confirmation very well organised.
Perfect. Would use you to sell next time. Slightly less personal but estate agents calling me all the time is annoying
Very easy to use and well organised company
Good service. Like this idea!
The house network is great as you get to speak with the vendors directly. It is also very prompt, which is great. Keep that up!
A good experience.
Good service all around - can't fault it.
Very good service, straight to the point.
We were very impressed with how efficient you were - we only expressed our interest on Friday evening, had received a call by Saturday morning and had viewed the property by Sunday evening! This is the first time we have dealt with an internet Estate Agent, and have been impressed so far. An excellent quantity of photographs to look at!
Very efficient at arranging viewings. Good process to follow as always have a point of contact through the emails and website.
I have found Housenetwork to be a very good experience so far.
So far so good , house network do seem to be very professional and organised, only good comments from us and the house owners
Tracey Harrison And Chris Gregory
Found the service professional & easy to use.
The service provided was efficient.
Email confirmation of the viewing with the full address of the property is great as the websites only show the road and some of the postcode.
I thought the whole process of booking a viewing with you was very easy and efficient
Very efficient service in booking of viewing and great the vendor does the viewings as they could answer all questions immediately, rather than waiting for an agent to get back to you.
All good from my experience
Mr Kevin Wright
Very good - thank you
We have no problem with the way you work, it's easy and simple
Very impressed with the way the viewing was arranged and the right information was supplied in a timely fashion.
Very helpful, and efficient.
Making it possible to see the property at no notice was much appreciated especially as we were not previously registered with you
The service was excellent, no issues. We hope that housenetwork comes up with more properties in our area for us to view them.
The process of booking a viewing was straightforward and quick.
Quick response to viewing request. Generally very helpful
Everything worked well, very quick and all information was received and presented well.
Was pretty happy with the service and like the idea of feedback via the internet.
Like the way things are backed up with email - efficient service.
Your employees were very helpful
First time I have used an online feedback system and I like the simplicity of it.
Very good communication. Due to my job I am not able to answer my phone during the day, but I appreciated the messages left for me and I thought everything was dealt with very swiftly. Thank you
All positive - can't even think of any constructive critisism. So far so good. Good Luck for the future. Pauline Pilkington, MBE.
Details of property well presented & accurate. Organised viewing efficiently & encountered no problems
Great service, responded straight away to my email contact - very prompt service well done not many are so quick to reply to contact!
It is great that you can offer your services from far away and I will use you myself.
Easy and prompt service
No complaints, you've been better than some of the local agents.
Our dealings with you so far have been impressively efficient - so congratulations on that!
Good all round
Very easy to work with, no negative feedback! Thanks.
Good alternative to estate agents
I was happy with our communication so far.
Quick and efficient at booking the viewing at short notice.
Very well organised
Very good service, prompt, good communication and everything ran very smoothly.
Very impressed, no complaints.
Great so far! Excellent communication, great opening times and easy to access services.
No complaints, great service and information throughout.
Mr & Mrs Cross
Good service - like the idea of online feedback & have never dealt with an estate agent before who asks if you think the property is well valued.
A really good idea I hope takes off as it benefits both sellers and buyers.
Overall good experience. Well organised.
Your communications have been very helpful, polite and responsive. I am more than happy with your performance, thank you.
Impressed with communication. From the first email wishing to view the property your response was very quick and arrangements were made accordingly. This is a service we had not thought of using ourselves but maybe one for the future.
So far, I like Housenetwork. You've been prompt to call me, and your colleagues are very helpful and polite on the phone.
I've found Housenetwork extremely efficient and fast. I thought there photos, descriptions and virtual tours were better than you see with other agents and the speed at which they arrange/call you back was amazing. From never hearing about you before, I have little doubt in my mind that I will be suggesting you to others and using you in the future when it's time for us to move (this being our first time buy)!
A really sensible approach to being an estate agent. I think people use the Internet more and more rather than going to a shop/looking in the paper. Great idea! :)
Your company was very efficient and I was impressed with the way you emailed to confirm the appointment and asked for feedback via online link.
First time I have used housenetwork, I was initially sceptical but was very impressed, I would consider to use again as both seller and buyer.
Excellent system, fast and sufficient
The ability to feedback at my convenience is a great feature, and the suggestions of where to park and directions from the vendor were a nice touch in the viewing email.
I like that you confirm the viewing by email before we are due to view. I like that you don't call for feedback but email so that we don't feel rushed and can give as much as possible. I have had a very positive experience with Housenetwork and I would certainly enjoy working with you in the future.
Very good service so far.
Positive & easy process.
So far house network has been very good and quick to contact and respond
A great way to sell a house and if our house hadn't already sold I would be signing up with you. I am fed up with myself for going down the traditional route of estate agents who promise the world and deliver lies and spin and take an enormous fee for doing so.
Very good service, would use myself
Prompt and good communication backed up with a good reminder email system.
i thought it was an easy process and i much preferred meeting the vendor rather than an estate agent. i don't know how smooth things would have went further down the line if i had wanted to put in an offer, but it was good to talk with the vendor who in my opinion always offers a much more realistic discussion of the property.
Happy with the service. Liked the reminder email with directions and info on parking.
The staff are very friendly and helpful. Like the way that you dont have to speak to just one member of staff, all members are aware of your situation, what property you are interested in etc. The viewing process is so much better than other estate agents.
The service was very good.
Liked being able to speak to someone on the phone and not being made to feel silly about my questions. Don't think there is anything to improve and we hope to put our house on the market with yourselves very soon.
I think providing feedback like this via email is a great idea, I've never experienced this format before but think it works well.
From a buyers point of view I found the process easy to use. I would be happy to use you again in the future. I used a conventional estate agent to sell my house. I wish I had known about your serviced and saved an extraordinary amout of money.
Really liked the emails confirming and reminding me of the viewing. This system of feedback is also nice as you don't feel pressured into making any comments.
The Housenetwork is a brilliant idea & i can't think of anything that would improve your services. We will be in touch as soon as we are ready to market our 2 properties as we are impressed with what we have read & the communication we have had so far.
Very efficient service, no suggestions for improvement
Housenetwork have been good.
Professional - no problems.
Easy and hassle free to arrange. Thank you.
Liked email contact as opposed to the usual pestering phone calls that you get with other agents.
YOU WERE VERY HELPFUL, NO COMPLAINTS.
Very straight forward and easy to deal with.
All fine - very efficient. Good communication.
Mrs V Everrett
This seems to be a very good, accessible, flexible and efficient system.
The photos are very accurate and of a good standard. When we requested a viewing, our request was dealt with very efficiently. We were sent a reminder about our appointment and feedback was asked for very promptly
Mrs Gill Richardson
Adrian Le Cuirot
Very good all round. Good calls and attentive service.
Mr Simon Pratt
We thought your service was excellent. It seemed only a matter of minutes from requesting a viewing to it actually being booked and confirmed. We were a bit unsure about being shown around by the vendor, as that can be uncomfortable at times, but the vendor was great and it was actually nice to have someone who knew the property so well and was completely honest about what had been done with it and knowledge of the surrounding area. At this point not a bad word to say!
The service we have received has been great - thanks.
No problems experienced. Polite and prompt communication. I'll certainly recommend the service but cannot make any comment on the commercial aspects as not a client - will consider should I move again. Thank you
Good service and very prompt at making appointment
Wish we had known about you when we were choosing an agent - Love how you send emails to confirm and that we can feedback on the web - will give you a call if we still need an agent when our current one is at an end.
I like the online system of operating. I think it works well.
Mrs Catherine Smith
No problems with housenetwork, efficient
Impressed with the speed of your response to my rightmove interest.
Very prompt arrangement of the viewing, and a good feedback page. We're only just starting out on house hunting, so it's all quite new, but impressed so far.
I'm more than happy. Email has been much easier. I wish all agents were like this!
I found your service very efficient, you contacted the owner very promptly and set up a viewing almost immediately .
Mr & Mrs Clifton
Fast response, very helpful
Great sharp service, - no problems.
Very good service, would certainly consider you in future.
Good communication & updates.
The service was excellent.
Mrs Ros Clarke
Nothing negative, so far. Appreciate the quick and efficient response from your operators.
Good communication - many thanks !
Very pleased with the communications so far - very efficient.
Process of booking and confirming the viewing was simple and hassle-free.
A good service. Easy to arrange a viewing.
Easy to contact and arrange viewings with. Good e-mail contact kept throughout once the viewing had been made.
Very efficient - thank you
Great that we didnt have to spend time making phone calls, all done by email, and the viewing reminder was good,
Good communication, and I appreciate all the viewing details being confirmed by email.
Very fast and efficient service. Considering using them in the future.
The viewing appointment was very quick and Sian was very helpful - thank you.
The service we have had from housenetwork is very good, no problems.
Only had one dealing with you, but that went smoothly and the gentleman I spoke to on the phone was pleasant and helpful.
Very speedy service
Brilliant - you kept in regular contact, answered the phone quickly when I had queries, etc. Very professional.
Fast, efficient and responsive. I was impressed.
House Network were very efficient.
WE FOUND THIS SYSTEM OF VIEWING AND CONTACT VERY GOOD AS WE HAD NOT USED THIS BEFORE
We like the format of housenetwork, and the lower costs. We will look to use this in the future.
Quick service in arranging viewing. Thank you.
Mrs Jean Mano
I have found housenetwork to be highly efficient and am impressed with their speed of response.
I have to say that all the staff I have spoken to and helped to arrange the viewing have been very efficient and helpful. I would say - keep up the good work.
I had never heard of the company before I found this house listed on Rightmove. Viewing request was dealt with promptly both in terms of response and booking the viewing in. Communication was good, like the web-based feedback option too.
Although sceptical about setting up a viewing through an internet company, I can see the benefits of having a viewing presented by the vendor. All in all, an easy process. Many thanks.
Mr Barry Cuthbert
Very quick in organising the viewing.
You are very professional and helpful.
very quick and efficient service
Great service. Very prompt and good electronic communication
Good efficient service
Found The House Network very efficient and we liked being shown round by the owner.
You have been efficient - thank you
You seem efficient and the vendor said they liked your service.
We liked the way you asked for our feed back and the response to our request to view the property was quick. Keep it up cheers
Great communication. Plenty of emails eincluding reminders about the viewing. Prompt phone all response after initial email sent.
Helpful and quick.
I was satisfied with dealings undertaken with Housenetwork.
I have been impressed with the efficiency of your organisation and particularly like being able to contact you via the internet and email.
Very easy process, and the sales team were helpful and pleasant.
Seemed to work well - efficient and responsive, very pleasantly surprised
Mrs Helen Mott
To be frank, our interaction with you has been great with timely feedback and alerts. We even requested for an early viewing than scheduled and that was organised in a matter of few minutes. Its been great working with you on this property till date. If this offer goes through, we will use your other services as well as we are pleased with what you people offer and the way you offer it.
Rakesh Jena/lipika Das
They were 100% wonderful.. Showed us around and very friendly
Very good. We are using housenetwork for our mortgage and insurance etc when we find a property
Laura Hinson Yates
It is good to be able to conduct mostly by email which is much easier for people who cannot easily answer the phone whilst at work during the day.
Very fast with arranging viewing and email confirmation. Will consider you when putting our house on the market.
Mr Tim Price
Staff are very helpful.
Very impressed by the website and level of service.
You did a good job, fast at contacting the vendor and arranging a viewing.
Not pushy. I always like that.
Very easy process.
I thought it was all very easy and liked things being Internet based.
Very prompt reply to my initial request about the property. Reminders about the viewing and specific information - the vendors name and to knock on the door. I told the vendor I was impressed with the service of the site.
We have been that impressed by Housenetwork and the feedback from the vendor was so positive that we have already recommended that a family member of ours looks into selling through Housenetwork.
We have no issues or complaints with house network with regard to arrangements for the above property.
Mr David Ringwood
So far, the service from you guys has been spot on! A refreshing change! Thank you
Mr Ash Hussain
We were really impressed by how quickly you responded to our initial enquiry
The communication was clear and every effort was given to supply me with the appointment I required.
So far so good, housenetwork has been really efficient.
First time to view a property with yourselves - didn't realise an email 'reminder' had been sent, but you also informed my husband by phone, thank you.
I think House network system is very efficient in process of buying. Impressed.
Sang Jun Kim
Fast and efficient service with regards to viewing and response. i'd be very happy to deal with housenetwork again, and in the future (when we have a property to sell) would consider using.
Pretty efficient. Sent emails to confirm viewing for a reminder and to give directions. Also requested feedback - more than some of the estate agents around here do!
Keep doing as you are doing and I am sure more and more people will use House Network
Easy online service to use. I have never experienced your company before but I can see this is a good way that people can sell and buy their property's
Easy uncomplicated, a good service.
Thank you for arranging the viewing so promptly
All very easy and quick responses which was great-often don't get that with estate agents!
Lucy Hutchings And Olivia Naylor
Very good service from your organisation
Mrs Carol Clisby
Quick to communicate with us to arrange or re-arrange viewing times
Mr And Mrs Stone
Happy with Housenetwork.
Everything went well.
Mr Gary Hagerty
No negative feedback about the estate agent.
Very efficient, organised a viewing at a time to suit me, loved the fact that they kept me on the phone while double checking with the vendor that the time was suitable. Efficient in both email and follow up phonecall which I missed but clear message left. Wish I'd put our house on the market with you, instead of paying exhorbitant fees through our estate agent. Absolutely loved the virtual tour and photos of each room, I should have known exactly what the property was, and shouldn't have been surprised about the layout of the first two rooms. I will be keeping an eye out for future properties with housenetwork, thanks.
over all great experience
Mr and Mrs Way
Photos of property are really good and show it in a good way which helpedme decide to view
I am surprised by you pricing and when my current arrangement ends would be interested in using your services especially as there has been more follow up and prompt contact than with other more traditional agents.
Liked the quick response to our interest. Will definitaly use you again thank you
Mr Richard Bennett
Haven't come across Housenetwork before. Seems to be very efficient and provide a good service.
Mrs B Hunt
I had no dislike, you was very efficient
Mrs Lena Francis
Excellent communication. Very well presented house.
Great idea sending reminder emails.
I found your site very easy to use. The arrangements for our viewing were made quickly and the confirmation communication was clear and prompt. Sorry, can't think of any improvements to suggest.
Mrs V Gale
To be honest I’m very impressed at the speed and courtesy shown. We have been perusing the Right Move web site for quite a while and have contacted a few vendors in the local area through the links provided. Housenetwork is the first vendor to respond. This speaks volumes about Housenetwork but also that your competition is just not trying or helping their clients to sell.
Happy with your service thank you.
Mr Mark Jukes
I thought u were very good very informative.
Mr & Mrs Thomas
I had not used Housenetwork before but must say I am impressed so well done.
I am pleased with the service by House network and the professionalism and also thank you for the efforts for arranging this viewing.
Mr Naresh Dadlani
A great fresh new approach to selling homes
Housenetwork were great and kept in contact regularly. Very professional, good firm that I would happily use again.
FOUND THE AGENT TO BE HELPFUL AND HAPPY THAT AN APPOINTMENT WAS MADE THE VERY SAME DAY.
Mrs Deborah Hopkinson
I found everyone I spoke to to be very efficient and professional.
The viewing was arranged in an efficient way and it went well. I particularly liked the fact that several photos and a video were available to see for this property
Happy to work with house network again no problems
You are doing a great job and I was impressed with the prompt replies from you.
First time i have dealt with housenetwork, so far very impressed.
Prompt polite and cooperative. Managed to arrange a viewing despite our own property not yet being on the market - against the vendor's stated preference. In terms of the presentation of the property for sale your service was excellent - the photographs and description and in particular the floorplan enabled us to arrive at the property with a clear view of what to expect.
Thought they were very efficient and it was a nice change to meet and be shown round by the vendor
Miss Yasmina Green
Good service so far - the reminder emails and property details are great
It was fine. All arrangements worked perfectly.
Simple process to arrange viewing that doesn't rely on waiting for phone calls.
Have found the service to be very professional and friendly.
Excellent communication from housenetwork on enquiring about arranging a viewing of the property. Like the e mails, as other agents can be overly pushy on the phone, which for me is offputting.
Great hassle free and convenient service. I would definately consider selling my property through Housenetwork.
An interesting and efficient way of doing business. Makes a change. Well done.
Like the way you keep in touch.
No complaints. Calls were returned relatively officially and staff very friendly
No problems - very efficient, professional and helpful.
Good service, helpful agent. No suggestions
Mr Prem Griffith
Professional service provided and friendly, helpful staff.
Mrs Cindy Kirkland
I have been extremly impressed with all aspects of your service. I wish i knew about you when i was selling my property as i woud have definately used your services.
Good service, everything went to plan. Like the idea that things can be booked on line. Thanks
Timely response, not pushy, informative website and brochure
So far including the handling of the conditional offer I had accepted on Coppice View in Weavering and including this viewing you have impressed and right now I am contemplating advertising my house with you.
Mr Andy Mills
Very quick to respond and efficient.
It's very good that you provide room plans, as not all agents do that I have dealt with!
Mrs Karen Kirk
The whole viewing process worked perfectly.
Marius Van Zyl
Very good and efficient. I'll certainly keep you in mind when coming to sell myself.
We have been very impressed with the process House Network employ in their dealings and would recommend them to contacts in the future. We are considering talking with you about mortgage arrangments as well, as we have been thoroughly pleased with all contact we've had. The e-mailing system is a refreshing change and has a laid back feel to it - no pressure - which is paramount when searching for a dream home. :)
Very positive experience. Vendor full of praise too. Will consider next time we sell.
This is the first occasion that we have used Housenetwork and so far the experience has worked efficiently.
Excellent prompt service.
Mrs Karen Henson
Very good service, easy to use. I wish I'd sold my house through you!
Mr T Benstock
It's an excellent service. I've been very impressed.
I was actually quite impressed. You were very quick to respond to our email enquiry and communications via email were swift and efficient.
I found Housenetwork very efficient and helpful and the lady I spoke to on the phone was very pleasant. Thank you.
Mrs Mary Atherton
A lady responded to my interest by phone very promptly.
Mrs D Tomlyn
Very good, efficient, very helpful!
I was plesently suprised by your company, we were a little wary of an online (and not local) estate agent at first but you were more prompt at organisation than some more tradtional agents that we have dealt with.
I quite liked directly meeting the vendor when viewing the property - this gave me first hand impressions about the previous owners and had the freedom to make my own observations while not being directly scrutinized by an estate agent. A very smart way of moderating property viewings by Housenetwork! Thank you.
Dr Boyko Gerov
All ok, no problems, very pleased.
Polite and friendly staff members.
Thank you for your assistance
Very quick on the uptake
I thought you were fantastic. This was the first time I had come across you and I am very impressed by the concept and how well it seems to work.
Very efficient. I had no trouble at all so I cannot make suggestions for improvements.
Karina De Souza
Very very fast and professionsal service.
Mrs G Hutton
Our experience was positive A viewing was arranged quickly for a Sunday and good directions were provided.
Mrs Carmen Payne
Process has worked very well for us so far.
Good response to a short notice viewing and good contact about details of viewing etc, good follow up too.
Very efficient, quick to respond and organised. Lots of photos of the property and the brochure is good.
No previous experience with this way of property dealing, but proving to be quite an impressive and efficient way. Like it. Thank you.
The process of setting up a viewing and leaving feedback was great
Very helpful and efficient, very impressed.
No comments, everything was absolutely fine. Thank you for your assistance
Impressed with the level of service from house network. Following a request to view property a prompt confirmation email sent was sent to me. Confirmation of viewing was received both via telephone and email with details of vendor and directions to property. A reminder email about viewing was also received with details on how to cancel providing a professional service both to myself and vendor. Have not received this level of service from any other company thus far so thank you!
Very helpful staff nice and friendly and informative
Liked the swift call back following my first email enquiry about a viewing.
My experience of working with house network was very good and I felt I received good service. I have no criticisms to make at this stage.
WE THOUGHT IT WOULD BE DIFFICULT WITH YOU NOT BEING LOCAL BUT IT COULDNT HAVE BEEN BETTER
Mr J Hammonds
So far you have been very prompt and professional
Mr D Howick
Prompt response - clear emails
You got back to me quickly, and sent emails when asked and gave me reminders of appointments. I do not have anything negative to say
Painlessley easy way of arranging a viewing, prompt feedback request, certainly something I would suggest to friends and family. Regards Akash
Your Service was great!! You were quick of the mark with emailing us and keeping us informed and your staff phoning us was extremely courteous, efficient and helpful. Top Marks allround!!
Joachim & Marian Gamper
Myself and my partner find working with housenetwork has been very easy. The members of staff that we have contacted have been very pleasant, friendly and very helpful. We also found that all the details on the website about the property were very helpful, and the photographs of the property are very good. Thank you
House Network have been very helpful and prompt in contacting me - very pleased with the service. Many thanks!
Very efficient . Shame I didnt use house network for my sale
All fine, thank you.
I liked the service which was efficient and the use of an automated service is clearly cost effective for the Vendors.
This is our first time we have dealt with yourselves, we found you very helpful. We would recommend you to our friends and family.
Mrs Linda Collins
Very efficient service - thank you!
Housenetwork were very efficient in their communication and the process of arranging a viewing was quick and easy.
You are so efficient!!
No problems, very helpful and efficient.
Cant fault service, 2 phone calls and a email hours after contacting the company via the website l
Ease of making appointment is good
It was smooth and easy using your service
I like the concept of Housenetwork - I had not heard of it before viewing this house via the internet. I wish I had before putting my home up for sale via an estate agent. The charges are more favourable that the 1% fee I will be charged.
Quick to arrange viewing
Effective and prompt service, thank you.
Pleasant staff and efficient in their manner.
Very efficient, online system works well for us as busy workers who cannot often make contact during office hours. Good information was given - about the property / directions / extra information about parking was great, also exactly how to find the property.
No issues at all, arranging the viewing was very simple, professinonal, quick and easy.
Very convenient and efficient use of the Internet. Save lots of calls back and forth. Thanks.
Housenetwork have been good. It feels better to cut out the 'middle man.' I prefer being shown around a property by the people who actually live there. It was useful to have the email reminder for the viewing as well.
Very impressed with customer service and speediness of viewing booked. Willo definitely consdisder using
Been very happy so far! Thanks Housenetwork :)
Loved the online factor... Much easier!
Miss Amie Williams
Very impressed with the efficiency and friendliness of all I came in contact with, hope this continues during further contact!
So far so good. Not had any problems been very easy to arrange a viewing, plus a great deal of information available on your website about each property is very helpful. thumbs up from me...
Fine, very efficient, everything worked very well.
Mr And Mrs Henry Johnson
I like the way the whole process went through. It was very useful.
Very happy with the few dealings i have had with Housenetwork.
A pleasure working with House Network.
No complaints, all very efficient
Mr S Newberry
Well organised. Easy to use. Liked the reminder emails and phone calls.
No problems, good communication.
Mr Mike Porter
Great and efficient service - really beneficial to thousands of estate agents hounding you!!
First time we've worked with you. We have no complaints or suggestions for improvements. We are overall satisfied with the service
SO FAR SO GOOD, ALL POSITIVE WORK.
Having most of the process done online is practical and allows for more flexibility.
No problems, thought you seemed honest and willing to help us with the purchase as much the buyer with the sale. I like not having to deal with sleazy real estate agents, they are a nightmare.
Very impressed with the speed that the booking was made.
Very good photos and honest appraisal of the property on offer
Mr Richard Milne
House network are very efficient. I do like the confirmation via email with the property that is of interest and the feedback form is ideal and gives the potential buyer a bit of time to think about the property without feeling pressure from agents constantly calling (or 'harassing) Thank you House network
Its a nice easy system without a pushy estate agent
Very prompt response, much appreciated
great! v quick and not constantly pestered with phone calls!
Very supportive and smooth communication via phone. I am satisfied with the service. Thank you
Worked well, like the online feedback form so can fill out in your own time. Good with confirmation emails and appointment reminders
To deal with Housenetwork was very easy & smooth communication. I liked the concept.
Mr D Patel
Arranging appointment was easy, and the on-line communication saves time for all.
Mr Paul Haley
All good, easy to use!
It was straightforward and easy to make a viewing appointment. I would use them again.
Requested viewing on the day which was arranged. Email was sent with confirmation. Very impressed with the prompt service and customer service
Tony & Jinder Thind
Has been very smooth and straightforward - thank you
Great site very informative, I will keep looking
Very efficient, quick to respond, nice its by email as no hastle with phone calls can just reply at my leisure. Very good. Would consider using but tied into estate agent for now.
Service from Housenetwork was fine, thank you.
Excellent phone call service. At first, found it a bit strange dealing with an HQ rather than a local estate agents, but your system seems to be working very successfully at the moment. Thanks
An efficient and professional service that is delivered in a friendly and approachable way. Many thanks
A totally different approach which in our experience has been good and efficient.
I was impressed with the emails confirming my appointment and the reminder email, plus I like the fact that I have been able to write my thoughts in respect of the above property, rather than a phone call which doesn't really allow you to say what you really feel.
Mrs D. Blagg
Very efficient, thanks
I like the feedback form and the email updates. To be honest, a good experience! No problems.
Mr Vincent Dineen
System worked fine - really straightforward and, best of all, no irritating sales people trying to make you go and see other properties way out of your price range whilst viewing the one you wanted to see.
Housenetwork is great. Prompt response and the information is very helpful. Thank you very much.
I have been impressed by the good communication, clear information and straightforward approach from Housenetwork, particularly when I first rang to enquire about viewing the property. Inspires confidence that this would continue in any negotiations etc.
I love the business model. So nice to be shown around the house by the owner rather than an Estate Agent.
The whole process works very smoothly and has been well thought out. So much so that I have decided to sell my property through yourselves
Very impressed with Housenetwork, loved your marketing, quality of the photos, virtual tour etc, - even your feedback request is great. I would definitely like to use you when I am ready to go on the market.
Found the service to be good/impressive.
Good photographs and good service
Very good, efficient service - thanks!
Communication has been good.
Very efficient, I wish i had sold my house through you now!!!!
Mr Tony Soothill
Great and efficient service.
Housenetwork have been very helpful
I actually found you the best to work with as you were not too pushy like other estate agents.
Mrs K Moorekide
I liked the swift call back and the fact that i was sent emails to remind me of the viewing etc.
Very efficient way visiting properties
Great customer service from yourselves to date!
Very quick response. Very professional service.
Great, always someone ready to answer the phone and any queries. Ashley has been very helpful. Clear, descriptive details and floorplans. Good follow up phonecalls for feedback.
Mr T Shillitoe
Very professional and easy, no issues.
Miss Gemma Frisenda
i thought you were very efficent and quick to respond to my e.mail your description of the property and photos taken was excellent they stood out very well.
I found House Network efficient, they returned to me within an hour of my contact with a viewing time/date and also followed up the viewing online for my views.
I am really impressed with the service received by yourselves, prompt courteous and professional. Many thanks
I found House Network the most efficient organiser of a viewing to date! All information provided was sharp, detailed, easy to read and apart from having trouble printing off as the page was too big it was all superb! I am considering using you to sell mine!
Seems very efficient and honestly, nothing negative so far!!
Dr. Asim Suleman
Really quick and clear details and arrangement of viewing. Easy to contact and ample reminders to remember! Brilliant!!
Great being able to organise everything online and get email reminders!
Experience to date very good.
Love Housenetwork - if we decide to go on the market we will definately come on with you! Simple, easy and no typical estate agent attitudes.
I think you were very organised and well planned. It was easy to get in touch and the appointment was sorted quickly.
First viewing with housenetwork, professional service.
They have been very good so far we would certainly use you to sell our property
This is the first experience of an "online" estate agent and it was clearly very efficient.
Quick response to online enquiry, arranged viewing promptly, so far, so good.
They were very helpful, especially when I could not find the property.
Mrs A Brian
We thought you were very professional and prompt in responding to arrange the viewing for us. All the information provided in relation to the property was helpful.
Mrs Tracey Grimes
A bit new to this site, but impressed so far... I prefer to do this sort of thing over the internet, as it allows me to proceed at my own convenience; I'm not keen on being pestered with new properties that don't interest me, or being hassled for my opinion about a viewing minutes after looking around! Will probably use the site when selling.
Nothing to add, many thanks for your help with arranging the viewing.
The agent was very helpful in firstly being available outside normal working hours (it was 5pm or later when I called), secondly in arranging such a prompt viewing, thirdly in efficiency and knowledge, and finally had a great telephone manner. No complaints at all.
Mr D Geddes
Very easy to arrange viewings. Quick feedback and response to confirm viewing.
Good system - very good communication and helpful call centre staff.
I found the property through RightMove and after emailing to request a viewing I was quickly contacted and an appointment set up. Very efficient.
Easy Transaction, hopefully it will also be so right through to exchange of contracts.
Very professional service.
I had a positive experience with Housenetwork. This is the first time I've used your services and your service team were very swift to respond to my enquiries. I also appreciate being able to leave feedback online as this is easier to do during my working day than using the phone.
Excellent way to sell - wish we knew about this before we put our house on the market. We shall mention this to friends who are considering selling.
First time working with you. On a positive, we really like this feedback format, - an excellent way to inform vendors as well as offering clarity. We would certainly use your services in the future.
Mr P Try
Fast and effective service and we are considering going this way whith our house sale.
Very easy to work with you - thanks
Quick efficient service. Recommended!
Good idea. Like internet property sites.
A great experience using the House network, very quick and clear instructions.
Craig & Sarah Mchugh
Really prompt contact, and very quick to arrange a viewing. Thank you.
The website was very clear and it made a nice change not to be hounded by estate agent calls trying to push properties that you aren't interested in.
We liked being able to go round the property by ourselves, and having the owners there to talk about the house and area.
Actually really impressed with the service / company and liked that I met the vendor rather than an estate agent. Anne
You seem very efficient. If anything, I've received too much rather than too little communication from you.
Very fast and efficient :)
It was very straight forward.
Miss Sophie Roberts
Thank you for arranging viewing at short notice.
i am happy with your service so far thank you
No improvements needed
Different concept but liked the quality of response.
Good communication with arranging the viewing. Seen your e-mails and very competitive rates which could be something to consider in the future. Best Regards, Charlotte & Graham
An interesting and effective concept in house selling.
Timely and efficient so far - no constant phone calls and an easy to use website.
You were excellent and would consider using you myself
Very timely and efficient service provided. Many thanks!
Lots of information on the website and plenty of pictures to give us a good idea of what the house was like before we visited.
Your response is amazing. You worked between the vendor and buyer to make things happen. Your communication was very helpful, without being pushy - a true facilitator role.
I have only had limited exchange with Housenetwork but the speed of responding to requests is worthy of praise. Hopefully will have more good things to write about if I view more properties through you.
You were very efficient in contacting me to arrange a viewing and gave me all the information I required. Thank you.
A positive experience all round.
There is so much bad service from estate agents these days, so to get one that does everything it should, is good, it's surprising how many don't even reply to emails.
All good and professional.
Nicola Crompton Hill
Polite, efficient staff who were willing to ask the landlady for something extra, i.e. an earlier viewing date.
Was a good service, thanks.
Very good service, nice to do online
Service excellent as always. Thanks for your patience, we will be viewing many proprties before we decide i think.
Service is great and did not get hassled to view other houses etc. The way forward for selling and buying I think!
We thought Housenetwork were efficient and quick.
I only recently was involved with the selling of my mother's home, and the estate agent we used was a real nag. You guys don't nag. A friendly e-mail is great after a viewing, giving us (Mostly me!) time to think and no pressure, although my fiance did feel a little neglected that we didn't get a nagging phonecall!!
We really like the fact that you only contact us when it is about a prperty we are interested in and not call us and pester us constantly like others.
Miss Emma Parker
All contact with you has been very satisfactory. We have no complaints and thank you for a friendly and helpful service.
Mr And Mrs David And Anna Glen
Good working with you, excellent communications. Thanks for including the full address & postcode of the property - not all agents do this and it does make life a lot easier.
Very easy and logical process
An efficient system that seems to work well.
Your agency is the best I have dealt with so efficient just as I would do it. I really appreciated you sending details intructions how to ge there perfect and having the feedback online instead of harassing me on Monday am at work as others do is brilliant - full marks. I'd use you to sell a property and would recommend you as you must be efficient at that too. I never normally give praise like this, so this is truthful. I am so fed up with agents who don't email me the viewing time and details like you did, then moan when I miss one out or get lost! Thanks I hope this is helpful and if you have anything that might work for me, do send it.
Actually, a far better experience than I expected.
We were very happy with your service. Communication was swift and friendly and we are considering using House Network for our own sale.
Mrs Teresa Smith
Efficient service, reminder text message was appreciated / useful Good information provided on the property in advance. Not too much but also not too little. Easy to use service
All good, no issues
Mrs N King
Hello - This was our first experience with house network and we were very impressed with the efficiency. Most agents, even with a high street presence will ask in the first instance if the vendor needs an agent present at the viewings so to have to do it yourself is not particularly onerous. We thought you offered excellent service and great value for money and would use you ourselves in the future. Best regards
An interesting property marketing solution. Follow up and response to our original enquiry was prompt and access to information about property was concise and easily accessible.
I was impressed with the whole operation and thank you for making my viewing so easy.
I cannot fault your part in the process so far, so all I can say is that it has been enjoyable to deal with your staff. They have been both friendly and courteous. Thank you.
Very impressive and certainly a company I would recommend and even use myself
Everything was fine, prompt response to request of a viewing and I like the e-mail reminder. Thanks
No complaints! Well done!
So far House network has been great..considering using them myself.
All good, liked the reminder email with good details.
- Far easier to arrange viewing than with other estate agents
No suggestions for improvement. All was positive.
Service was very good and certainly would use you if we needed estate agent to sell for us
We are happy with the service and have no negative feedback
No dislikes, your team where very helpful and quick in arranging a viewing
I have nothing but praise for the system you have at House Network, it is fast and effective and I think if we decide to sell in the future, we shall come to you.
We would be very happy to deal with yourselves again. Thank you
I was surprised - I did not think it would work. Turned out to be very efficient!
Nothing to say all was good.
Sorry can't add any criticism as service is excellent.
This is the first time I have come across Housenetwork. I was initially sceptical that an online service would function so smoothly and efficiently, but I was proved wrong. It has been such a hassle free experience - and refreshing not to be dealing with an estate agent! I would definitely consider using Housenetwork for a sale in the future.
Very polite and friendly on the phone and very efficient in booking our appointments.
First time that I have used an online estate agent service and the experience was a good one. The process was very simple and easy, the operators were clear on the phone and followed up calls promptly.
A great experience as you get to meet the vendor first-hand. No bad feedback so far.
Speedy responses to viewing enquiries and queries.
Smooth system via email and helpful assistant when booking viewing.
The service provided was of a good standard as we received relevant information about the property and the viewing was arranged within a short period of time.
Mrs Patrice Murphy
Thank you the viewing was dealt very quickly and your emails very useful.
Mr D Fisher
hi could not fault the service that i have received from you. very impressed.
Helpful staff on the telephone. Personally I like the online format such as the appointment reminder and the feedback forms.
Mrs Helen Kragiopoulos
I think House network is very professional and quick to organise thing when you need. Very efficient in their work.
I think house network is the future of buying and selling houses - very impressed - Liz
Thought you were great and very effiecient thanks
Great communication. Fast to arrange a viewing - excellent service!
Miss C Ayres
Prompt and efficient service. No criticisms.
Excellent and speedy service, especially by contacting the vendor straight away whilst holding on the phone so an appointment can be confirmed immediately.
Excellent service, and I like the way of viewing without the agent. I will be contacting you again when I find another property on the website. Thanks
So far, I like everything! A great service.
Dr Michael Watson
House network are very good in my view.
Ms S Hunter
Everything went smooth and seems your team is very well organised
Very good service, prompt and efficient, would think about using you ourselves when ours goes up for sale.
Efficient response and detailed instructions on arrangements for the viewing.
Very helpful, especially on phone.
Thanks for the prompt communication and help.
Very good communication and contact. Will consider using you if our agent does not sell our property.
Mrs L Riskey
Efficient and friendly staff - no complaints and the praise deserved.
All good, quick response and hassle free, so all thumbs up from me!
Very good communications with regard to setting up a viewing. Looks like a great serice you have set up. Thanks Shaun and Debbie.
Mr S Matthews
Liked system of requesting a viewing online and then you phoning me to sort out. Person I spoke to was very professional. Will definately consider your company if we put our house up for sale.
Very impressed with the customer services and efficientcy of house network. We are consider using you as a company for our property.
Great to work with you guys. I love this methodology of using the web to this extent.
Mr Hamza Jamil
Wish I had known about you when I recently sold my property! Nothing can be improved in my opinion, very efficiently run with good information & photo's of the property.
A proffessional service, not pushy in any way. I would use the company again, well done.
Very quick response arranging viewing and like the messaging service to the phone. Much better than a high street estate agent!!!
A very efficient and speedy service.
Good service, quick speedy response, actually the best I have had so far online. Thanks.
As a viewer it was simple to use and arrange a viewing.
Loved the online feedback. Much easier than trying to catch an estate agent. I often miss calls or forget to respond to voicemails due to work pressures. Thanks
Very pleased with House Network for the good work and fantastic information.
Fast response to requests was appreciated.
I really like the way Housenetwork uses emails for appointment schedules and feedback: it makes things easier than having to use the telephone all the time and worrying about missing the call.
The house network system has worked perfectly well for us.
We were impressed with the efficient booking of viewing and the request for feedback.
Really great so far thanks. Fast response to our interest.
I found House Network to be very efficient and all went well with our viewing.
Prompt arrangement of viewing
Sandra And Alex Paskins
The online service benefits from quick responses and set up to provide customers with as much information as possible via email. This enables the customer to digest the information in their own time. The availability of having someone to talk to via phone is also useful.
Miss Julie Cheung
I was impressed with how easy it was to book and the subsequent correspondence I received via email. A very professional service, thank you.
Very helpful staff who dealt with our enquiry promptly & effectively - good brochure & functionality of the site.
Happy with the response time and booking
The whole process was quick and efficient. Thank you
I was quite impressed with the speed of service and the reminder email you sent. Thank you for your help.
House Network responded quickly to my email request for a viewing and arranged it brilliantly. Thank You!
Good communication, no problems changing appointment times. good experience, no criticisms. Thank you.
Housenetwork is simple and straight forward to use and,without the need of the agent at the viewing, talking to the vendor you get all the answers to your questions concerning the property there and then.
This is an interesting approach to house selling. We have found it fast, efficient and informative. The presentation of the aspects and details of the property is very good. Any arrangements made were fulfilled without difficulty.
I don't think there are any negatives we can suggest about working with house network so far. E-mails and calls have been answered promptly and all stages in the viewing process are backed up with reminders etc. Information about the house we viewed was extremely accurate and the range of photos and angles really gave us a good flavour of what we could expect at the viewing.
So far our experience with House Network has been good. We agree that the internet is the future and hope that your forward thinking works well for the future.
Mrs Fiona Goodsell
Staff on phone very helpful and polite. Viewing arranged quickly.
Quick and well organised response to our interest in the property, no complaints.
Great - phoned once, viewing arranged straight away. Person on phone was friendly and efficient. Email communication was swift and relevant. Keep up the good work. You're the best online agent I've dealt with.
Mr Victor Barzey
This internet facility is far better than anything I have been offered by any other agent. Thank You
Our contact with the house network was prompt efficient and helpful. Many thanks.
very good description of property and virtual tour helped..... and lots of photos and floorplan made us choose to view property
This is my first introduction to your organisation (or any other similar) having only engaged with estate agents in the past. Initial impressions are very positive. There is an air of efficiency and ease of service provision which is quite refreshing. I will be looking at your offer for vendors if I am likely to put my house on the market, hoping that it is a much more affordable yet successful way of experiencing the whole house sale/purchase business. Having endured painful experiences in the past, integrity of the organisation is paramount to me!
Very good network based system. Efficent and quick to respond to my queries.
I think your presentation and system is very efficient.
I think Housenetwork is a great idea as many estate agents don't bother showing you around. I'd never heard of you before seeing a sign for this property but would definitely recommend.
We are used to dealing directly with the estate agents when doing viewings but this alternative worked quite well and does allow you to get your questions answered quickly as the vendor is there. It was relatively easy to arrange a viewing and the customer service staff were friendly, helpful and pro-active.
Great service! Never had arranged a viewing same day of enquiry, in the weekend and at this time! Were amazed! The idea of using the owners as guides is more than great as normally the agents have no idea at all about the property and the works done to it. If we ever sell house we will deffinetly use you as the idea is the best ever! Thank you so much!
We were impressed with the efficiency of the veiwing booking. The service from House network so far has been excellent. Mr Hurst
It was good, really organised and helpful.
You seem to be very organised and helpful.
Mr P Wade & Mrs C Allum
Very prompt phone call to arrange viewing after initial email enquiry.
Overal a pleasant experience, professional customer service and quick communication via email which was much appreciated in my case as I'm always at work and therefore unavailable on the phone.
Excelent presentation, veiwing was hardly required, so many photos I felt I knew the property before I got there.
Brilliant, so easy and efficient, being shown around a house by the owner is a much more pleasant experience than dealing with cold and abrupt estate agents that we have had in the past!
Excellent - prompt contact and very efficient! I would certainly consider using Housenetwork should the need arise. Very easy to use...
This is my first experience of the not so 'traditional' Estate Agent approach and I liked it! Helpful and professional.
Great communication and easy to use website.
The system of on line agents seems to be a good one as it allows the buyer to see the vendor and ask the detailed questions that the vendor would know. The viewing was arranged quickly and efficiently so great job on the agents behalf. Communication is very clear and sent in good time. Good service so far.
Very easy to arrange viewing and efficient email confirmation system. A pleasure to deal with you, thanks!
Very impressed with whole system, plenty of info available online and also the reminder about the viewing was a good idea.
Easy to contact HN - I did so by email and you phoned me even before I printed out the request. Viewing was arranged very quickly. Directions to the property were very helpful. First time I have responded to a HN ad - but first impressions count and they were good.
Very efficient company, the confirmation emails are very good and great for working people who cannot take personal calls in work time.
Very easy to arrange veiwing - we called and viewed on the same day
Found your website very useful and appreciated not having to entertain ill informed estate agents whilst trying to make a very import and serious decision.
Love the idea of this, and have not seen before. All ran smoothly and would not have any suggestions for improvement. In fact once the house we are selling comes off the Estate Agents contract at the end of Sept we will be transferring it over to you guys.
Very easy to work with. Doesn't feel like some if the pushy estate agents we've dealt with in the past!
Mr & Mrs Aujla
Love the emails - don't feel hassled by phone calls, I can respond in my own time Thanks!
So far so good. Have now seen your service from both potential buyer and now vendor perspective. Impressed by notification of appointments and property details produced online. Also like your logo and boards etc-eye catching, nice colours.
I like the way the way that we were able to book a viewing immediately and without a fuss. The operators have all been very helpful so far. I also feel that the feedback following a viewing system is very good as it allows us to communicate our honest opinions at this stage to the vendor.