Great experience - much cheaper than the established high street estate agents but with the same excellent exposure on all the major internet portals and excellent photos and 360 views. I'd recommend this company to anyone looking to get people through the door if you are able to show people round yourself and save thousands on estate agent fees!
Mr Patrick Freeman
Housenetwork is quite simply a fantastic service - it is competitively priced, and the delivery is 100% customer-focussed. If you want your property marketed with competence, and you want a 'you-centered 'service - then I cannot recommend Housenetwork strongly enough.
Mr Anthony Jackson & Richard Douglas Rowlands
Housenetwork have been outstanding; proof that you don't always get what you pay for - in this case you get a lot more. We wouldn't use anybody else in the future. Many thanks for your help
Mr & Mrs Hampson
I was very impressed with the quality of the photos taken and I definitely think they helped to sell the house. The house had been on the market with a local estate agents for 4 months before I put it with Housenetwork and we then had a buyer within 2 weeks of it going on whom we sold to it. I have recommended it to many friends who are trying to sell their properties at this difficult time.
Stella Briggs
We found the staff to be highly professional and efficient in all aspects of the sale and this included the conveyancing; all of this at a cost much less than we would have paid to an estate agent and a solicitor! Many thanks
Howard Jones & Heather Jones
Amazing, why would you go to a high street agent? Madness could be the only reason, that and a very expensive cup of coffee! A thoroughly professional service from start to finish. The photo's were fantastic and the fact that you as a seller can determine which photos you would like to have on your properties details are an added bonus, also the fact that you can choose what photos prospective purchasers can view first is great, these facts aren't publicised enough on your site and it's these little things that really matter. Promoting how versatile the site is for vendors and how it gives them more control over selling their property would really boost Housenetwork, after all selling a house is about the vendor! Response times were fantastic and there was never any hard sell about anything, the advice we were given was spot on! We shall now be spreading the Housenetwork word! THANK YOU!
Angela Langley
Thank you House Network for helping us sell our house for considerably less than any other estate agent in our area (Southampton, Hampshire) offered. We would have paid a minimum of £2,700 for the cheapest estate agents' quoted to us when valuations were carried out. The man who came to do the measurements & photos was friendly & informative and suggested we send him some exterior shots taken on a sunny day (as it was raining when he came), which he prompted uploaded to the site within 24 hours receipt. The website was easy to use & we liked the fact that we could change the order / remove pictures, etc.
We actually enjoyed showing people round our home - after all we know it better than an estate agent could & just had to remember to not talk too much. It was also nice being able to hand over the keys to our buyers & wish them luck in their new home - so the two bits of work that you have to do which would normally have been done by the estate agent actually added to the experience. Would definately recommend you to others.
Mrs Grace Ingram
Excellent service from start to finish and amazing value for money compared to other estate agents. We would definately use you if we move again. Thanks very much.
Mrs Ruth Reaney & Mr Ian Reaney
I found the price for selling the house very competitive compared to high street estate agents. Although I am not very computer literate i found using the site easy. I got alot of possitive comments about the pictures of the house on the site. The arrangements for viewing - very efficient.
Mrs Westney
Great value for money.
Mr McNab
From the initial contact with Gregg at House Network, I was impressed. The courtesy and efficiency displayed were something i had not encountered with estate agents in the past. The low price made me hesitant at first, but there was no need - how do you folks do it? People say you get what you pay for, with House Network you get much more. The assessor that visited our property took about 40 pictures and we used all of these on the site - the floor plans and rotating images in the kitchen and lounge were also a brilliant feature. Our house sold for nigh on the asking price within a few weeks and we were helped out at all times during the process. The HouseNetwork team deserve all the success they achieve - if moving house is supposed to be one of the most stressful times, then you can be sure that House Network will contribute considerably to reducing that stress. Wholeheartedly recommended.
Mr Ian Gessey
I would like to take this opportunity to congratulate you all on your business model, the design of the website and the helpfulness of all staff. I tell all my friends that Housenetwork are the only option in town, and will definitely use you in future.
Mr J W & Mrs M A Heath
Hi
I would just like to submit the following testimonial regarding your services. After using estate agents in the past to buy properties from, I have always found their service to be particularly poor. Never returning phone calls, dragging their feet and just generally being in the way and slowing the whole process down.
I came across House Network when we saw a property we wanted to view. I was very impressed from a buyers point of view as to how much info you took from me to ensure I was a genuine buyer and not a timewaster (in a very professional manner!) You were prompt with arranging my viewing and the same came to when we wanted to put an offer forward. From that point on I thought I would use you if we ever came to sell one of our properties...which we decided to do 3 weeks ago.
You arranged for Ian Atkinson to come round at a time to suit me to take photos & floor plans etc. He was on time, very polite and took masses of photos and floor plans and info for the site on the Saturday morning. It was all live by the Tuesday. As we opted against a "For Sale" sign and not being with any other agent, also being in the middle of November and at a time when we had just seen 5 interest rate increases, we never expected to see any viewings until after Christmas at the earliest.
The first viewing came two weeks later from a buyer who wasn't in a chain and was keen to move asap. She viewed our place on Saturday 1st Dec 07 and put an offer forward, which we were delighted with. Our buyer also commented as to how impressed she was with all of the info on the site and the photos and she felt as if she knew exactly what she was getting before she even walked through the door. It just goes to dispel any myths out there that the market is slowing and you won't sell before Christmas is a load of rubbish. If someone is in the market to buy a property and yours is the right one, Christmas is the last thing on someone's mind!
That's a 100% conversion rate and all for under £500 I can't thank you enough. I wish you every success for the future and look forward to using you again.
Jen Tipper
Dear Sam,
We just wanted to express our thanks to you and all the team, including Housenetwork Conveyancing for the work carried out with the sale of our property. We are so pleased with the service provided and the professional way in which it was carried out, from the website for the property, the contact from you with the viewings of the property and all the work done by the Conveyancing arm.
Housenetwork provides such excellent value for money and we have been recommending your company to all our friends, family and colleagues, so we hope this gets you many more customers.
Irene and Dennis
I would just like to thank you and you team for providing such an efficient, effective and good value service. With your help and fantastic photos we sold in a week and saved ourselves over three thousand pounds! I would recommend you highly!
Gemma, Bristol
I have found House Network to be the best service to come out of the internet! Inexpensive but with first class service!
Jackie Budd
We just wanted to express our thanks to you for all your help with the sale of our flat. We were most impressed by your service from the visit of your photographer/agent, through your patience and support when we couldn't work the library computers, right up to the sale itself.
Kathryn and Richard Sanders
Like most people I have only ever used a high street estate agent before when selling houses. My experience with HNW has changed that to the extent that I would never use one again. From my first contact I found all the staff to be efficient, professional, friendly and extremely helpful. The photographs and description for my house were prepared quickly and expertly. The option to view the site before it goes live is a great idea and the site itself is simple and easy to use and it looks great. The site contains masses of information which I found helpful, eg displaying the number of hits on the house and rooms and showing details of all the viewings and their feedback. Instead of having to ring an agent it was so easy just to keep up to date online and via e-mail. I also asked those viewing the property what they thought of the service and all were extremely impressed. Without a doubt if and when I come to sell my current house I will be contacting you again. The service you provide is an excellent one and coupled with the low price it is unbeatable. My thanks to all the staff at HNW for all your help in selling my house so quickly at what is not an easy time in the housing market. I have recommended you to anyone I know who is selling or considering selling their house and will continue to do so.
Neil Dakin
I would like to say how pleased I am that I marketed my current property through Housenetwork.co.uk. From the moment of making the initial enquiries right through to the receipt of an offer from a prospective buyer the service was impeccable. To be honest I was initially a bit reluctant to use an online agency as opposed to a high street one. This hesitancy was unwarranted. Housenetwork were courteous, professional, efficient and above all else great value for money. I know that the buyers were initially attracted by the excellent photos and virtual tour which was provided.
I would not consider using another agency in future. Oh and I would like to say a big thanks to Dean in particular who did a great job.
Neil.
Dear Dean,
I just wanted to thank your company so much for the excellent service we have received and in particular from Sam. It is obviously a very tricky time in the market at the moment and Sam's hardwork, patience and professionalism has made a difficult move possible. She is also a pleasure to deal with and is always friendly and understanding.
Housenetwork offers a brilliant service. I cannot believe that anyone would still use conventional High Street estate agents when you get the same, if not better service from you at a fraction of the cost. It has to be the way forward. I hope the current market isn't causing you too many problems because I hope you go from strength to strength and I've started recommending you to all my friends, in fact I'm beginning to think I should be on your pay roll.
Thank you again and you can quote me on all of the above if you so wish.
Abi Donald
Hi,
We've just completed on our house sale and wanted to say thanks to the Housenetwork and to our account manager Katie for all your hard work, help and advice. Initially, having had no experience of selling on the internet, we were unsure if we were making the right decision not to use a conventional high street estate agent. However, the fact that we've sold our house so easily in such a difficult climate is testament to this method of marketing a property. The site was so detailed and had such high quality photos and plans that we felt when people came to view the property they already had a good idea of what to expect and this minimised timewasters! Many of the people who came to view the property also commented on the standard of the site and the professionalism of the housenetwork team. We also liked the amount of control we had, being able to view our account 24/7 which meant we didn't have to ring and pester to get feedback on viewings etc. We also used the HNW conveyancing team and our case handler was professional, communicative and dealt with everything extremely swiftly.
Many thanks again and best wishes for the future.
Jez and Tori
Hi,
We would like to say a big thank you for all your help with our house sale. I will defiantely reccommend House Network to my friends.
Thanks again.
Sharon & Pete
Hi Gregg,
You have done it again for us – Sold for Asking price in one week – Exchanged (in 2 weeks) – Completion is on the 4th July and… we instructed you from Cyprus!!! …AMAZING.
So a BIG thank you to you and all the Team at Housenetwork. Truly professional people and company and will just keep on recommending you.
Many Thanks again,
Mario and Julie
Just a quick note to say "thank you" for the EXCELLENT communication via both E - mail & phone with the people wishing to view my property...also the support by someone being @ the end of a phone if I have any questions !!
Ian
Dear All
The buyer exchanged and completed last Friday at the agreed price so I wanted to thank you all for your help and to leave a testimonial. I got in touch with House Network after a bad experience with an incompetent and dishonest estate agent on the High Street. House Network had my house advertised on all the main websites in days with excellent photos. An offer was made within 10 days and we have just successfully completed. At all times the House Network staff gave me up to date information, were efficient and straight with me. I can recommend your service most highly and am amazed that you can offer it at such a reasonable price. All best wishes and a BIG THANKYOU
Judy
Dear House Network
After having successfully sold my house through your website, I felt I had to let you know that I could not praise your service high enough. The presentation was amazing, there being 37 photographs in all with the addition of a virtual tour which far exceeded anything that any other Estate Agent could offer, but which would have cost me at least £800 plus if I had chosen that option. Your office staff were incredibly on the ball arranging viewings & getting feedback which eventually led to a successful sale. The house was priced at £695K and I should like people to be aware that your service is not just relevant for the lower end of the market. Since selling the house, I have been viewing properties myself & therefore dealing with Estate Agents, & my experiences have made me thankful that I am not giving them exorbitant fees for the very bad service they deliver. I would encourage everyone to sell their home through housenetwork and will not hesitate in endorsing you to everyone, so well done and thank you. Yours sincerely
Gilly Savage
Hi
I would like to thank House Network for the excellent service and marketing they have provided, which is undoubtedly exceptional value for money.
Steve Williams
Hi
Thank you so much for your service in selling our house. Despite you being very busy due to the proposed introduction of HIPS at the time we first contacted you in mid May, you handled us very efficiently, visiting us to take the photographs within a week, and Ian Atkinson's photos and web site were excellent (far superior to most agents listings). We had 2 viewings in the first 2 weeks of the house being on the market and sold to the second viewer who has now completed. The service you have provided, with the excellent web presence and the ability to view progress on viewings and feedback online is remarkable for the price and we would recommend you without reservation to anyone looking to sell a house. Thank you once again and we wish you the very best of fortune in the future.
Paul & Zoe
Hi
Thanks for all of you help with this sale, the quality of the sales information (floorplans, photos and virtual tours) has definitely made a difference from other house sales I've made and the service has been fantastic (thanks Dan and Katie), it's refreshing to be able to see on-line exactly what;s happening at any time - I'll certainly recommend you to friends and family...
Tony Knife
Hi Housenetwork
Just a quick line to say how pleased we were with the service you provided. No hard sell just good honest service, with always prompt phone calls with any bookings or enquirers. Thank you Kate and all of the staff in your office. I would recommend you to any one with a house to sell, not only for the great saving but for your excellent service.
Many thanks, Tom Mount.
Hi
Hi everybody - I just want to say a big THANK YOU for helping me to sell my house. Everything went well and the buyer is going to take possession of the house tomorrow. My solicitor will pay the final payment to you. You have been great and I will certainly recommend you to all my friends (unfortunately they do not move as often as me, but you never know). Well thanks again and regards to you all,
Daniela Loomis
Hi
In conclusion, I can advise you that our experience with Housenetwork has been absolutely first class! In every respect, you deliver what you promise. You are exceptional value for money and we could not be more pleased with the service we have received, not only with the first-class friendly customer service we have received from the team but the high calibre (with only one exception) of the people who have come to view. In short, I rate Housenetwork at 100% and would (and have) unhesitatingly recommend you to others and if we decide to move house in the future, you will be our first and only port of call. I would appreciate it if you would copy this email to your directors and the content of my feedback on your services will reflect our aforementioned experience. Best regards and thank you!
Tom Kavanagh
Hi
Fantastic service. We could not fault the prompt correspondence or professional approach of Housenetwork. We would, and have, recommended to friends and family
Eileen & Mark Griffiths
Hi
We just wanted to thank house network for your excellent service during the sale of our property. Viewings were arranged efficiently and feedback was always provided. Your staff were friendly and professional when negotiating the sale. The website was easy to use and well managed. When searching to buy our property we felt more comfortable when the owners showed us around their home as we could ask more questions about the house and the area. Often the estate agents new little about the property, some made little effort to try and sell the house and some didn't turn up on time! Selling a property on house network is great value for money and we'll never use a local estate agent again!
Katherine and Adam
Hi
I just wanted to let you know that I think that your service is fantastic. You are a thousand times better than any other estate agent. We were with another agent prior to listing our property with you and had NO viewings for five weeks. We have only been listed with you for just over a week and had two requested viewings. Not only is your presentation fantastic (thank you Gregg), your prices are excellent, your service and efficiency is second to none. I hope you go on to have the monopoly in the market you deserve. You deserve every success. (whether I sell my home or not) I will certainly recommend you to EVERYBODY
Ann Newstead
Hi
I just wanted to let you know how very pleased I was with your company when I sold my house through your service. I received an absolutely brilliant service and everyone who came to view the house had nothing but praise with how they were contacted. The solicitors that I used also commented on how very well everything went, and every time you contacted me, I felt that I got a first class service. Brilliant Website Highly recommended - keep up the good work
Mr Sam Oldfield
Hi
Just wanted to say thankyou for the great value for money service that you provided me with during the recent sale of my Docklands apartment - I will never use a local estate agent again!.
Roger Petersen-Jones
Dear House Network,
Can I take this opportunity to thank you for your excellent service, this has been a long and drawn out sale, yet you continued to chase it on our behalf. To be honest my expectations were low (given your price), but you have provided a service far better than traditional estate agents costing 10 times the price !
Jon Mayhew
Hello 'Which'
I have just exchanged contracts on the sale of my house. I should like to thank you for your article on Estate Agents in the April edition of 'Which'. I decided to sell my house through housenetwork.co.uk and thoroughly recommend them. Their standard of service was excellent. The sale wasn't an easy one and their patience and understanding, was second to none. Despite the fact that they are very busy (and deserve to be) they always had time for me and always answered my questions with consideration. In particular I should like to thank Dean Fisher - General Manager for all his help and support.
Thank you 'Which' for your article and thank you housenetwork for selling my house so efficiently.
Frances Mower
I used Housenetwork. They combine very low fixed fees with a web presence and the benefits of an estate agency (negotiation, marketing etc.). As long as you are prepared to do the viewings, or you can arrange someone to do this, I would thoroughly recommend them. I did a lot of research to find a web based agent who: - promoted via major websites including rightmove - had a low fee (£200 upfront, £200 on completion or 0.5%) - provided decent marketing (including a 360 video of your home) In my opinion, as long as you have the first two are OK most of the job is done. The beauty is Housenetwork will arrange the viewings, website and negotiations for you.
Paul Curry
Thanks for all your help with the sale. We have been extremely pleased with your service. We were initially sceptical, but decided to give your service a whirl and have been pleased with the service from you and the response from prospective purchasers. Everything has proceeded smoothly. Thanks again we would certainly recommend you to others and use you again should we ever decide to move.
Sandra Kimberling
I would like to say how impressed I have been with the House Network estate agents. I was rather sceptical as to whether houses in the higher price brackets could effectively be marketed online but given the small upfront cost it was certainly worth a go. I was astonished therefore and delighted to find that I had viewing requests almost from the moment we went live. The house was sold at the full asking price within 5 days, saving me over ?30,000 compared with what a local estate agent quoted. I have no hesitation in recommending House Network to everyone I meet
Adrienne Tallents
We recently sold our house through House Network. I would like to take this opportunity to thank you for your services in this matter. The sale proceeded quickly and efficiently, and at all times I felt your staff were professional, friendly and reliable. I have been more than impressed with the quality of your services, and will ensure that I recommend you to friends and family in the future.
Russell White
After using Housework Network to sell my property, I would not hesitate to recommend them and commend them for their attention and professionalism during the whole process.
Kenneth MacDonald
We would just like to convey to potential users of your internet based estate agency that it worked very smoothly for us. Your site is easy and comprehensive to use and your service is efficient and effective. We would advice any doubtful sellers to give you a go. Your staff were always friendly and helpful and we will recommend your agency to others.
Martin & Jacqueline Dale
Just thought Id drop you a quick line to add that the service you and your team have offered has been second to none and I will have no problems at all in recommending you to any friends or colleagues who require a House Sale
Mark Jennings
We feel that we must write to you to thank you for the excellent service you provided in selling our home in London. The initial outlay was well worth the money for what was provided. The person who came to look at the house, take photos and draw up plans spent a long time with us, asked questions which showed his professionalism and the resulting website which was up and running within 48 hours was excellent.
Within two weeks, we had a buyer! We doubt very much whether we would have had such a good result with a High Street estate agent. We were very pleased with the way you kept in touch with us throughout the sale, ringing regularly, responding very promptly to phone calls and emails, and offering us a better service all round. The solicitors that you recommended were over £500 cheaper than our own solicitor and again provided us with an excellent service. The best thing is we have saved around £10,000 in estate agents fees!!
So thank you for providing this excellent service. We hope your company continues to thrive. You more than met our expectations and we have already recommended you
Michael and Teresa Andrews
House Network provided a first class service, unlike the patronising service offered by more traditional providers. Other mainstream Estate Agents told us that we wouldn't get more than £145k for our property even though we thought it was worth £10k more. House Network didn't question this and let us market the property for £155k which sold within weeks. Not only did we gain £10k on the sale price but paid a fraction of the costs for selling the property, saving another estimated £2k! The web site offered a fantastic professional platform which no doubt sold the property. We received a first class service from House Network and would 100% recommend them to anyone wishing to sell.
Rob Shepherd
With estate agents all seeming to charge a huge amount for not very much in return, I looked to the Internet to see if there were any better alternatives. One stood out House Network. They were the only one to offer an estate agency service, with advertising on RightMove and for a reasonable price. Having found them, I still had some concerns about who they were since Id never heard of them before, but it was easy to put my mind at rest.
They have a very informative web site, and crucially they also back it up with a competent organisation behind it and communication by telephone just like any other estate agent. They even have a simple contract thats doesnt tie you in like some do.
So I took the plunge and paid the up-front fee for a home visit. This happened exactly on time even though the local Cheshire-based person originally booked, turned out to be unavailable they actually sent someone else all the way up from London.
After the visit, the installation of a sale board and publishing of my house details on the web also went smoothly (I did have a couple of issues to sort out, but I dont mind this as long as they get sorted out and this was done very quickly and effectively using email and phone calls). Now my house was on the market and within a couple of weeks, before Id even had time to wonder whether the advertising was working, I had my first viewing. Shortly afterwards this also turned into my first offer, which highlights another key feature of House Networks service because there are no restrictions on the amount of photographs or descriptive text and you have a floor plan and virtual tours, potential buyers get a really good idea of the house before coming to see it hence you are much more likely to get an offer from a viewing.
As it turned out, this first offer fell through (obviously nothing to do with House Network), but I had another one within the same week and sold shortly afterwards. As with anything, you do have to understand and incorporate correctly the service that House Network offers, into the overall house selling process in order to get the best out of it and not apportion any blame for not selling your house unduly.
For instance, to get a good advert with good photos you need a clean and tidy house to start with and preferably sunny weather. House Network certainly supply descriptions that are no worse than any other estate agent, but none of them know your house like you do so as soon as my initial web site was created I got straight online to do some fine tuning. No house is going to sell if its overpriced and it helps to do your own research into this. In a static or falling market, dont expect to get the full asking price. Regularly check your advert is where its supposed to be e.g. do a search on RightMove.
Remember you have to do your own viewings which seems to be about the only thing House Network cant do that a local agent could, but also remember how much a local agent charges for it, that House Network do the booking and feedback for you, and that all being well there wont be a need for many viewings anyway. Im looking for a new house for myself now and I must say its very frustrating having to make do with the sparse details most agents provide. A few offer a floor plan which is really useful, but you rarely see more than about 5 pictures.
At the moment I think House Network lead the way when it comes to selling houses. You get a modern and professional service for a fair price. I always felt in control of the selling process and yet supported at the same time.
Quentin Matthews
I would like to express our thanks for the professional and friendly way Housnetwork are dealing with the sale of our house. From the moment I telephoned to enquire on your service to the young man that attended the house to take the photographs to my dealings with you on the pending sale of our property. The advice and assistance has been excellent with nothing proving to be too much trouble.
You offer a very comprehensive service that is excellent value for money. I believe our house sold because of the way the potential purchaser was treated by the staff at Housenetwork. They contacted housenetwork by telephone after seeing your board at our property. They received all the information they required over the telephone. The viewing was arranged speedily and efficiently and the offers were acted on and dealt with. In our case it all happened the same afternoon with no hassle or inconvenience!! The offer has been accepted and the sale is going through with Housenetwork giving us great after sale service. Roll on completion!! Fabulous service and I will be recommending Housenetwork.
Sarah and Adrian James.
The service was very efficient and people were always well mannered and promises of callbacks were never missed. Excellent service and excellent price. Thanks for everything.
Ash.
I have used a number of estate agents in the past (I am currently marketing my 4th house) and I must say that HouseNetwork have provided the most efficient and comprehensive service of all the agencies I have used. They visited my house (as a 'conventional' estate agent would), they noted the room dimensions (as a 'conventional' estate agent would), they erected a 'For Sale' board (as a 'conventional' estate agent would), they provided floor plans (as some 'conventional' estate agents would) and they filmed a virtual tour (as only a minority of 'conventional' estates agents would).
HouseNetwork are an estate agency who run their business in a professional, efficient and courteous manner. The main, significant differences between HouseNetwork and other 'conventional' estate agents is that HouseNetwork have had the foresight to fully embrace the modern technologies available to them and to provide their excellent services to the customer at a reasonable and realistic price
Ian Lloyd.
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