Why Choose Us
The Perfect Combination - Service & Saving
With Housenetwork, you get the benefit of instructing an agency in the UK's top 100 (out of 13,000), one to one personal service, total support through to completion, and all for a low cost price by an award winning estate agent!
Being established for 10 years and learning from our clients daily, has improved the service and innovated estate agency. We are hugely proud of our statistics and believe they speak volumes. We urge you to compare ours to any other agent before you make a decision - we simply cannot be beaten on success and overall value for money.
Our reviews and testimonials prove our method of selling not only works but makes the whole process a happier and more pleasant experience. Any business is only as good as the people that work for them - ours are great!
Most Successful Online Estate Agent - Live Statistics
When selecting an estate agent you need to trust them to act in your very best interests and deliver high quality service at all times. You also need to know how successful the estate agent is at selling homes. With this in mind we are delighted to detail below our Real-Time Statistic Counter.
Thousands of Testimonials
I believe that serendipity played a part in the sale of our house within 7 days, nevertheless I thank you wholeheartedly for your part. Especially for older people, such as ourselves, the idea of trusting such a big thing as a house sale to an on-line organisation with little face-to-face contact can be daunting, however the process was so easy and quick. Your photographer representative was so talented, helpful, friendly and informative. His presentation of our house was so magnificent that we didn't want to leave it. The advice and guidelines you provide for the writing of your own description of your home and showing potential viewers around was indispensable. The owners are the best placed and informed people to do this. At all times, contact was available and your responses were immediate. In particular I found your seeking feedback from viewers very reassuring, helpful and informative. I'm a little unsure as to the benefit and small extra cost to us of your continued involvement once solicitors took over. It seemed that the same information was communicated by both you and the solicitor. It may be that our sale was straight forward, however had problems occurred, your involvement may well have reduced solicitor fees. Your staff, service and prices have proved to be second to none, I really can't understand why anyone uses estate agents. You must have them "running scared" Again, thank you and "a good life" to you all.
Janet & Malcolm Bentham saved £3000 (based on 1.5% agent commission)
Excellent service, competitive pricing. Superb communication , reliable, seamless transaction. Have recommended to friends.
Mrs Sabine Atkinson saved £2265 (based on 1.5% agent commission)
The initial photos were very good and surpassed my expectations. I received a thoroughly good service from start to finish and all staff who I spoke with in the office were understanding and experienced in what they did. Both service levels and price are fantastic and I will not hesitate in using them in any future sales.
Mr Simon Draper saved £3450 (based on 1.5% agent commission)
The marketing, customer service and feedback I received from Housenetwork was second to none. The viewings were easily set up and communication was made seamless via email, phone or the internal messaging system. Even viewers who attended the property remarked how good a service they had received which just inspired confidence in my dealings with Housenetwork. The It systems were streaks ahead of the high street, and I was easily given access to all aspects of my listing. A special mention has to go to David Edwards who did a marvelous job with the photographs and set the standard of customer service which I received throughout. I have and will always continue to recommend Housenetwork.
Mrs Nancy O'Carroll saved £7950 (based on 1.5% agent commission)
Housenetwork were great, all our viewings were arranged smoothly and efficiently and each and every viewer was well qualified, which meant that we could prep the pitch for each viewing to suit the individual. The communication was excellent throughout and in particular we have to mention our Personal Negotiator Sian Smith who was in contact with us weekly throughout the process and gave us 110%. Sometimes the calls would just be to inform us that everything was on track and to find out if WE had any problems which was well beyond our expectations, as having used regular agents in the past you are normally lucky to receive maybe 2/3 calls throughout the process! We were made to feel that Housenetwork wanted our business and as such we have no problems in recommending them to anyone else.
Ms Valerie Bainbridge saved £3900 (based on 1.5% agent commission)
Efficient, great service. Housenetwork think of everything you would need as a seller. Hard to see how high street agents could really add that much more value - certainly no-where near the additional fees they charge. Would definitely use Housenetwork again.
Daniel Lees saved £5775 (based on 1.5% agent commission)
Brilliant Service from the word go. Never left in any doubt; at any stage of the process. May i also take this opportunity to thank Lois Gocking, a true professional. i previously sold (In the last 2yrs) with a traditional estate agent, and i could not fault the service provided. However House Network have been on another level. The photographer in the South West area also deserve high praise, shame I cannot remember his name. Brilliantly detailed photos. I read a lot prior to purchasing an online package, how the online estate agents are not quite up to scratch, and that they may be better in the future !.... Let me assure you, the future is here. Whats more, no sale commission fees ! Thousands saved. Thank you. I hope to deal with you in the future. Mr Jones Bristol (East).
Mr A P Jones saved £3945 (based on 1.5% agent commission)
I highly rate House Network for the following reasons; I think the up front fee and no commission is clear and genuine, and allows you to manage the costs of selling through an agent easier, you can even take a holiday and freeze your advertising days. No nonsense approach to managing the end to end process House visit is organised rapidly to take photos and capture the content for the on line description (brochure) On line editing of your sales details (brochure) is easy for even non technical users, and changes are immediate offering true flexibility The sales team manage inbound and outbound calls very efficiently. There is no delay time between requests for viewings and contacting the seller, requests are tracked and managed efficiently, even calls or contact received outside of core business hours. Non responses are chased up. The sales team are persistent in requesting feedback which is very helpful and not always the experience with local agents apparently The report communications help give you guidance on how you can improve your performance, ie. so you can decide if it's the right time to lower your price and not be dictated to which seems to be the more common experience when using local estate agents Once a sale is agreed the sales team work very effectively too with the convey ency team. I would strongly advise you use this service too, as they work seamlessly. Conveyance process is very quick and efficient using their on-line tool for communications and uploading documents, avoiding risk of loosing documents, and crossed communications. I like Housenetwork so much I actually checked their site for job opportunities, I would love to join them!
Alison Irwin saved £3450 (based on 1.5% agent commission)
We have been really impressed with House Network and it has exceeded our expectations. HN demonstrates a highly professional organisation with the minimal amount of fuss. The setting up of our property on your own site and the internet was speedy and efficient and the home visit was particularly impressive. We will certainly use HN again if the need arises. The up front payment and zero commission is a winner and how long will High Street agents exist. A special mention to our account manager Kristina who has done a terrific job and all the best for the future of House Network. Regards Dave Hopton
Mr David Hopton saved £5362 (based on 1.5% agent commission)
I'm really impressed with the service that House Network provided. My Account Manager at HN - Abigail - was brilliant and maintained contact throughout the sale of my property , and kept me updated regularly. The photo's taken of my property were of a high standard and I believe they really generated a great deal of interest in potential buyers. With regards to the fee for the service, I could not recommend better value for money. House Network are professional and affordable with attentive and reliable staff. I would definitely recommend House Network.
Mr Paul Pearman saved £3750 (based on 1.5% agent commission)
Hopefully, from reading our website you will understand how important we regard our service level. Our statistics prove how successful we are at selling properties, but it is also important for potential clients to read comments posted by our vendors - we are very fortunate that our loyal customers do this in their thousands - click here to read more.
HN Customer Rating
Top Five Reasons to Use Us
Best value is low cost and great service!
Any business can develop a nice looking website and appear to offer a high quality service, but it is the service behind the design that counts. Our job is quite simple - to sell homes quickly and for the best price possible. You will only achieve value for money if your chosen agent has staff capacity to deal with all enquiries, delivers a professional service and the sale price achieved is the highest possible to make the deal work for buyer and seller.
The key stage is when the offer is made, and this is when your estate agent will earn their money for you. Experience at this time is vital and our negotiators have the backup of closing down hundreds of sales. A negotiator at a local agent will normally be handling around 10 offers a month, whereby our negotiators will be handling over 100 - this means our staff members build up a huge knowledge of the modern day buyer.
With HN you are instructing the most successful and largest online estate agent, in fact being rated in the top 100 agents in the UK makes us bigger than 12,900 local agents!
Finding your buyer is the easy part
Over 95% of the UK use the internet as the first place to search for their next home. The big 3: Rightmove, Zoopla & Primelocation produce more than 160 million property searches a month. It is now a fact that local estate agents are reliant on these websites to attract buyers and we promote our clients homes in exactly the same way. As a result we all fish from the same pond nowadays and you should select your estate agent based on the quality of service, success rate and fees payable.
Presentation is key to selling
Due to our property website network we can promote to buyers very easily. However, gaining access to them but displaying poor or even good property particulars is not acceptable. To gain an advantage over rival homes on the market you need professional wide angle photography, floorplans and virtual tours included in your advert. We guarantee top quality presentation as we employ all our agents and do not sub-contract at all. All agents are equipped with high end cameras to ensure we give you an advantage and help you sell quicker and for the best price.
Proof is in our statistics
Choosing an estate agent you can trust is a big decision, especially one that is a lot cheaper than a conventional local agent. The price difference is so large that sometimes consumers can be confused or even put off using a lower cost service, and this is why we focus a lot of attention on our website to promoting our live statistics. We are immensely proud of them and we cannot do anymore but update them in real-time to show our level of success. Most estate agents do not publish these statistics, and you have to ask yourself why. Transparency is extremely important to us and we hope you find this refreshing and also reassuring.
Over a ten year period we have listened to thousands of customers via regular surveys to learn how we can improve the service we offer. Having our own custom made software and our own developers in-house, enables us to adapt and improve the systems continously. One of the big complaints clients had was the lack of control or slow updates to property details when they used a local agent. Basically why should it take days or sometimes even weeks for changes to be made?
All our clients receive an interactive online account that gives complete access to every element of the marketing of their home. This includes price changes, overview and room descriptions, photo selection, brochure updates and even viewing availability. We check all changes for rules and regulation purposes but give you the freedom to instantly change your marketing.